Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Flooring Direct Commentaires

https://www.flooringdirect.co.uk/

Lay the foundations for your dream home with Flooring Direct. We'll help you to style your home in the exact way you want it.

Service

0

/5

5

4

3

2

1

0

avis au cours de l’année écoulée

Afficher tous les 1,748 commentaires

Client de confiance

5 years ago

Really disappointing, unable to contact the company

Sadly I have had a similar experience to other customers. Easy to place an order but only 2 out of 3 items arrived. I have tried contacting the customer service team on multiple occasions by...

Lire plus

0

MA

Monaf Ahmed

5 years ago

Ce que Monaf Ahmed a dit à propos de Flooring Direct:

This company should not be trading because they are theft . They send me wrong staff and I am trying to contact them by phone by email and text they did not contact me they took £106.00 from me and...

Lire plus

1

Client de confiance

5 years ago

Very poor customer service.

Online ordering was easy and delivery arrived when expected, however I tried for days to get in touch with customer service, phone and email, and still have not got through! Customer service is...

Lire plus

0

Client de confiance

5 years ago

As expected

excellent communication and efficient delivery

0

Client de confiance

5 years ago

Still have not received item yet nor heard anything

It is now 16 days since I ordered and have not received this item though I had email to say it had been dedpatched. Have heard nothing since

0

RC

Robert Card

5 years ago

Ce que Robert Card a dit à propos de Flooring Direct:

Useless

Still hadn't been delivered Impossible to contact . Their courier company is also impossible to contact. No stars

1

Client de confiance

5 years ago

Waste of time.

I looked up delivery details before checkout, 3 days, get to check out 7 days. After 7 days, ring up for delivery ETA, put in an automated telephone que, after 22 mins get put through to answer...

Lire plus

1

Client de confiance

5 years ago

Terrible service

Wish I had read all the comments on facebook and instagram before purchasing. My order was marked as dispatched even though it wasnt. I spent hours trying to get through on the phone and was in 1st...

Lire plus

1

LD

Liz Dimitrijevic

5 years ago

Ce que Liz Dimitrijevic a dit à propos de Flooring Direct:

Awful Customer Service

Awful customer service. They do not answer the phone, reply to emails and the web chat function on the website is disabled. The tracking numbers they provided didn't work for any of the carriers...

Lire plus

0

OD

Oli Deniro

5 years ago

Ce que Oli Deniro a dit à propos de Flooring Direct:

very good and fast delivery highly recommended .

0

Vous n’avez pas été invité(e) à fournir un avis ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo