Delivery was later than expected and I had to call to enquire on the status rather than Cousins ringing me for latest update. Otherwise, excellent service in the shop and support purchasing the...
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Cousins Furniture Stores
Cousins Furniture
12 years ago
Our delivery time for our mattress’ takes up to five to seven weeks, we have checked our system and can confirm that your delivery was within six weeks from your order. We do apologise for the minimum communication you have received and hope it does not affect your next visit with us.
We are very pleased that your mammoth mattress is very comfortable and hope to see you soon!
Staff were helpful even though store was busy as sale was on.
Cousins Furniture Stores
Cousins Furniture
12 years ago
We do sincerely apologise for the damp packaging, it was not our intention for your packaging to appear as such. However, we are pleased that you received great customer service and your table is in great quality! We shall pass on your generous message!
Avis sur des produits
Date d'achat : 08/03/2014
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Helpful sales staff, not pushy
Avis sur des produits
Date d'achat : 21/02/2014
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
The delivery guys, very polite and helpful. We'll worth the money..
We ordered the tables at the end of December 2013 and was told 4 -6 weeks for delivery to the store ready for collection. However after 8 weeks no contact from Cousins and we had to keep chasing them...
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Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for providing us with feedback. Having looked into your order we have seen that there were major delays in receiving the items from our suppliers which contributed to the delayed delivery. We apologise in relation to our communication during the entire process which was not representative of our usual high standards.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
