Our lights were bought from Christmas Direct over 8 years ago. Needed a new adapter but couldn't see the old type online, emailed customer service they replied and sorted within a couple of hours....
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Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you for taking the time to leave us a review. We are so pleased to hear you are still loving your lights 8 years on, that is fantastic.
Best wishes,
Christmas
Brilliant speedy service, sale price of these stars unbeatable and great quality. I now have a number of Pro lights, well made and designed to last.
Xmas Direct
XmasDirect
2 years ago
Hello David
We are overjoyed to receive your fantastic review! Thank you for taking the time to share your experience with our products and services.
We're thrilled that our Pro Series lights have found a place in your collection of lights. We take pride in delivering a brilliant and speedy service, and we're grateful for your acknowledgment.
Best wishes,
Christmas Direct
Avis sur des produits
Date d'achat : 03/12/2023
0
Partager
KT
Keith Tremain
Vérifié par Feefo
2 years ago
Ce que Keith Tremain a dit à propos de XmasDirect:
We have used Xmas direct on many occasions when purchasing lights for our village and always satisfied with their products and services.
Xmas Direct
XmasDirect
2 years ago
Hello Keith
We are sincerely grateful for your ongoing support and for taking the time to share your positive experience with us.
Your loyalty as a returning customer is truly appreciated, and we're thrilled to be a part of brightening up your village during the festive season.
Best wishes,
Christmas Direct
Clear website, easy ordering, good prices, great delivery. The nets are great too.
Xmas Direct
XmasDirect
2 years ago
Hello,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our website clear, the ordering process easy, and our prices competitive.
We're also pleased that our delivery service met your expectations and that you're enjoying the quality of our nets.
Thank you once again for choosing us.
Best wishes,
Christmas Direct
Avis sur des produits
Date d'achat : 04/12/2023
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
Excellent. 5 star.
Xmas Direct
XmasDirect
2 years ago
Hello
Thank you for taking the time to leave us feedback. We are pleased to hear you are happy with your spare bulbs.
Best wishes,
Christmas Direct
Easy to use online ordering. Speedy response on webchat. Order arrived super fast and exactly as ordered.
Xmas Direct
XmasDirect
2 years ago
Hello Gillian
We're absolutely delighted to receive your fantastic review! Thank you for taking the time to share your positive experience with our products, service, and delivery.
Best wishes,
Christmas Direct
Avis sur des produits
Date d'achat : 04/12/2023
0
Partager
PE
Peter
Vérifié par Feefo
Truro
2 years ago
Ce que Peter a dit à propos de XmasDirect:
Prompt delivery, product works well & as expected. The only slight criticism is that the connecting cable is too short meaning that I have has=d to splice another cable into the line.
Xmas Direct
XmasDirect
2 years ago
Hello Peter
We appreciate your feedback and are pleased to hear that your order was delivered promptly and that the product is working well.
We're sorry to hear you found the lead too short, the lead from the power cord to first set of lights is 2m for our Pro Series Icicle lights as stated on the website. We do offer blank extension leads if this is too short.
Best wishes,
Christmas Direct
Avis sur des produits
Date d'achat : 04/12/2023
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
They stopped working after one night so very disappointing
Xmas Direct
XmasDirect
2 years ago
Hello
We apologise for the inconvenience you experienced with your lights malfunctioning after just one night of use. This is not in line with the quality we strive to provide for our products. To assist you further, kindly send evidence of this issue to info@xmasdirect.co.uk, and our team will promptly address your concerns.
Best wishes,
Christmas Direct
Fast Delivery. Beautiful thick and bushy garland. It looks really realistic and looks expensive. 5*
Xmas Direct
XmasDirect
2 years ago
Hello Grace
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that the garland you ordered exceeded your expectations.
It's fantastic to know that you appreciate the thickness and bushiness of the garland, and we're delighted that it achieves the real and expensive look you were hoping for.
Best wishes,
Christmas Direct
Arrived quickly and matched the description online.
Xmas Direct
XmasDirect
2 years ago
Hello
We greatly appreciate your positive feedback and are thrilled to hear that you found our product to be good value for money. Ensuring that our items match the online description is a top priority, and we're delighted that your expectations were met.
Best wishes,
Christmas Direct
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
