Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Carol Corbey

Vérifiée par Feefo

6 years ago

Ce que Carol Corbey a dit à propos de Cruise Megastore /Travel Megastore:

It’s more than just a quick sale guys!

The consultant kept talking over me. Was not interested in the info I was trying to give him the past passenger details. Just wanted me to book. Really disappointing

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We appreciate the time you’ve taken to leave your review and I’m sorry to hear you had a poor experience. We value your feedback and would like the chance to help improve the opinion you have of our company. We will be in touch with you shortly.

Date de l'achat : 10/12/2019

Mauvais

Vérifiée par Feefo

6 years ago

Right cruise, right time, right price

There were so many options provided it was hard to decide. But in the end we found the right voyage for the right time at the right cost. Many other consultants would have been very cranky and ended...

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Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so happy that we could help you and we thank you for leaving such a great review!

Date de l'achat : 10/12/2019

Jason Abbott

Vérifiée par Feefo

6 years ago

Ce que Jason Abbott a dit à propos de Cruise Megastore /Travel Megastore:

It was good, kept me informed of what was going on

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your comments. We will contact you shortly to see what we can do better next time.

Date de l'achat : 10/12/2019

Mauvais

Vérifiée par Feefo

6 years ago

Got a good price for our trip with cabins next to my friend of 65 years

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so pleased to hear and we hope you enjoy your holiday!

Date de l'achat : 22/11/2019

Angela Brown

Vérifiée par Feefo

Dromana

6 years ago

Ce que Angela Brown a dit à propos de Cruise Megastore /Travel Megastore:

Fantastic service.

Frances Cruz was our booking agent and he was delightful. Friendly and a pleasure to work with. You have s gem in this staff member.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Francis know of your comments and we can’t wait to help you book your next holiday!

Date de l'achat : 09/12/2019

Karanza Perera

Vérifiée par Feefo

6 years ago

Ce que Karanza Perera a dit à propos de Cruise Megastore /Travel Megastore:

reduce the intensiveness.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your review, we will contact you shortly to discuss any further comments, concerns, or suggestions you wish to share.

Date de l'achat : 08/12/2019

Mauvais

Vérifiée par Feefo

6 years ago

I have only just booked, I feel its to early to do a feed back just yet.

the lady I spoke too was very helpful and easy to talk to. after my trip I will tell more.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy your holiday and look forward to your feedback upon your return.

Date de l'achat : 09/12/2019

Danny Naldrett

Vérifiée par Feefo

Perth WA

6 years ago

Ce que Danny Naldrett a dit à propos de Cruise Megastore /Travel Megastore:

Prompt response with all required info

Excellent customer service, provided information and guidance to a first time cruiser 👍🏼

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Date de l'achat : 09/12/2019

Mauvais

Vérifiée par Feefo

6 years ago

Good value for money

The service was good but I wish they won't phone with lock in promotions. We all live busy lives.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are sorry to hear that you feel this way. We will touch base with you shortly to discuss any further comments, concerns or suggestions.

Date de l'achat : 25/11/2019

Brian Young

Vérifiée par Feefo

Warragul

6 years ago

Ce que Brian Young a dit à propos de Cruise Megastore /Travel Megastore:

Very happy

It was our first time with you guys and we were very pleased.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date de l'achat : 08/12/2019

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Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?