Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Cruise Megastore /Travel Megastore Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,184 commentaires

Morgen Alexander

Vérifiée par Feefo

6 years ago

Ce que Morgen Alexander a dit à propos de Cruise Megastore /Travel Megastore:

Keen to sell but poor follow up or after sale service.

Called a number of times, assured a call back but never happened. Very difficult to speak to the same person, even when dialling extension provide via email.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We’re sorry your recent experience didn’t match your expectations. It is an uncommon instance and we know we can do better. We will be in contact shortly.

Date de l'achat : 13/12/2019

Mauvais

Vérifiée par Feefo

6 years ago

They help me purchase the cruise over the phone as i am not confident with the internet and yes i recommend them to many more people

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.

Date de l'achat : 07/12/2019

Mauvais

Vérifiée par Feefo

6 years ago

Disappointed

Nicole, the person who helped with booking, excellent. Very Sadly had to cancel booking, still waiting to have this confirmed, have rung twice but not getting anywhere. also if booked with anyone...

Lire plus

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We are sorry that you feel this way. We will have somebody contact you shortly.

Mauvais

6 years ago

All solved, thankyou

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for updating the star rating. We are pleased we were able to assist.

Date de l'achat : 29/11/2019

Mauvais

Vérifiée par Feefo

6 years ago

The consultant was very very helpful

Good service only thing is that consultant asked if I wanted travel insurance I said no as I have private travel insurance and still you guys call me to ask me 3 times very annoying

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for letting us know about this and i am sorry this has happened to you. We hope you enjoy your time away.

Date de l'achat : 11/12/2019

Danuta Camilleri

Vérifiée par Feefo

6 years ago

Ce que Danuta Camilleri a dit à propos de Cruise Megastore /Travel Megastore:

Maria Tiotuico was understanding , thoughtful and very professional. We would book again with Megastore cruises. Thanks Danni

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy your well deserved holiday and thank you for leaving a good review.

Date de l'achat : 11/12/2019

Mauvais

Vérifiée par Feefo

6 years ago

Person I spoke to was very courtesy and selected a suitable cruise.

A suitable cruise for a first timer.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We hope you enjoy the holiday and thank you for taking the time to leave a review!

Date de l'achat : 25/11/2019

Mauvais

Vérifiée par Feefo

6 years ago

Cruise Booking

She should have asked me for my name on my passport, all our documents are wrong and it has taken numerous emails back and forth to get them fixed, my husband's name was right, mine is all wrong

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are sorry to hear that this has happened. Please be assured we will follow up with you shortly to ensure all your details are correct.

Date de l'achat : 11/12/2019

Nigel Binnion

Vérifiée par Feefo

Waurn Ponds

6 years ago

Ce que Nigel Binnion a dit à propos de Cruise Megastore /Travel Megastore:

Easy peasezy

Maria was very helpful and good to deal with! She was very polite and clear to understand. Not like some other agents. Great service Regards Nigel

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are pleased to hear that you are happy with your experience! Maria will be happy to hear of your positive feedback as well.

Date de l'achat : 10/12/2019

Eddie Awad

Vérifiée par Feefo

6 years ago

Ce que Eddie Awad a dit à propos de Cruise Megastore /Travel Megastore:

Great customer service

Easy to deal with and great customer service for booking a cruise

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy!

Date de l'achat : 10/12/2019

John Jones

Vérifiée par Feefo

Redland Bay

6 years ago

Ce que John Jones a dit à propos de Cruise Megastore /Travel Megastore:

Found a great cruise for us at the perfect time,at a good price.

Great,very helpful.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date de l'achat : 10/12/2019

Vous n'avez pas reçu d'invitation pour un avis?

Pourquoi faire confiance aux avis de Feefo?

En savoir plus sur Feefo

Cruise Megastore /Travel Megastore Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?