Whist very polite on the phone they never respond in the time frames they stated, sometimes many days pass.
Difficult to get 'Straight' answers to quite simple issues.
Regularly try to up-sell...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We appreciate the time you’ve taken to leave your review and I’m sorry to hear you had a poor experience. We value your feedback and would like the chance to help improve the opinion you have of our company. We will be in contact with you shortly.
Date de l'achat : 08/12/2019
1
Partager
Mauvais
Vérifiée par Feefo
6 years ago
5 star service 5 star outcome
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
This review made our day! Thanks for taking the time to share.
Date de l'achat : 06/12/2019
1
Partager
TP
THERESA PINZONE
Vérifiée par Feefo
Frankston
6 years ago
Ce que THERESA PINZONE a dit à propos de Cruise Megastore /Travel Megastore:
The experience I have had with Cruise Magastore has been fantastic-nice and smooth and easy so very happy with Maria who was very informative so couldn't ask for anything else.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Maria know of your comments and we can’t wait to help you book your next holiday!
Date de l'achat : 06/12/2019
1
Partager
SS
Sheryl Sturdy
Vérifiée par Feefo
Ringwood East Vic
6 years ago
Ce que Sheryl Sturdy a dit à propos de Cruise Megastore /Travel Megastore:
Very courteous and very helpful
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your positive feedback.
Date de l'achat : 04/12/2019
1
Partager
CB
Carol Bush
Vérifiée par Feefo
6 years ago
Ce que Carol Bush a dit à propos de Cruise Megastore /Travel Megastore:
I would like Peach to ring me to discuss my incorrect booking as soon as possible
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are sorry to hear that your expectations have not been met. We will send this request off for you as a matter of urgency.
Date de l'achat : 06/12/2019
3
Partager
Mauvais
Vérifiée par Feefo
6 years ago
Fantastic.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
How fantastic! Enjoy your holiday!
Date de l'achat : 23/11/2019
1
Partager
KL
Karen Lenton
Vérifiée par Feefo
6 years ago
Ce que Karen Lenton a dit à propos de Cruise Megastore /Travel Megastore:
Kyle explained everything very well, he worked around our dates and advised of trips that would suit. Everything was done easily and quickly. I was impressed.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to hear that you are happy with your experience! Kyle will be happy to hear of your positive feedback as well.
Date de l'achat : 06/12/2019
1
Partager
MH
Margaret Harris
Vérifiée par Feefo
Southern ocean and PortDouglas
6 years ago
Ce que Margaret Harris a dit à propos de Cruise Megastore /Travel Megastore:
Helped me in every way
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
Date de l'achat : 22/11/2019
1
Partager
NJ
Nara Jargal
Vérifiée par Feefo
6 years ago
Ce que Nara Jargal a dit à propos de Cruise Megastore /Travel Megastore:
Officer is proffessional
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your time and we hope you enjoy your holiday!
Date de l'achat : 22/11/2019
0
Partager
AK
Ashley Kidd
Vérifiée par Feefo
6 years ago
Ce que Ashley Kidd a dit à propos de Cruise Megastore /Travel Megastore:
I thought the cruise was booked out but they managed to secure an extra cabin for us.
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