Ce que Trusted Customer a dit à propos de Suiteness:
My experience was great. I like how the tax and fees are included on the total price. Except for the resort fee that is due at check-in. Y'all give a great breakdown on the suites and the list of...
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1
Partager
Mauvais
8 years ago
Good Customerr Service
Satisfy with service .If any question or concern they respond really fast.
1
Partager
Mauvais
8 years ago
FANTASTIC
Allowing booking of inter-connecting rooms/suites on-line is FANTASTIC. Great service from Suiteness and the hotels they work with.
2
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
my problem wasn't solved regarding my last stay
Alexandria Fields
Suiteness
8 years ago
Hi Emma,
Thank you for letting us know that this issue was not appropriately resolved so I could fix it for you!
First and foremost I am so sorry that you had a less than ideal stay, I would never want our guests to have that experience! I have brought the issues you encountered to the hotel team and will work closely to ensure they do not happen again. As a token of the hotel's apology, they have issued a full refund for your stay. Additionally, I would like to offer you a 5% discount on your next Suiteness booking. I truly appreciate you giving us the chance to make this up to you and please don't hesitate to reach out if I can help with anything else!
Alexandria
Suiteness Concierge Team
1
Partager
Mauvais
8 years ago
Best service
Everyone who has helped me with my first experience on Suiteness has had exceptional customer service skills and should all be given a raise! I'll use you again and again.
1
Partager
Mauvais
8 years ago
Great experience
You did a great job again - will absolutely use you in the future and tell my friends and family!
1
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Very helpful and easy to use!
I had an issue with making the reservation but after speaking to a Suiteness Concierge they were able to help me trouble shoot my issue and get my confirmation number. They followed up with me later...
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1
Partager
Mauvais
8 years ago
Very helpful with booking and assisted with any front desk issue.
Very helpful with booking my suite and dealing with any issues that occurred.
1
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Suiteness:
Amazing
Jeanna was an amazing host!
1
Partager
Mauvais
8 years ago
AMAZING!!
Loved my experience I’m going to tell all my friends and family about Suiteness!!
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Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
