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Rointe UK Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,649 commentaires

Mauvais

Vérifiée par Feefo

2 years ago

The radiator was easy to install and use.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We hope you enjoy your Rointe's product. Please if you have any question contact our technical support team at 0203 321 5929 or support@rointe.co.uk Have a nice day!

eamonndorling

Vérifiée par Feefo

Whittlesey

2 years ago

Ce que eamonndorling a dit à propos de Rointe UK:

I am still in the process of fixing it to the wall, instruct. look OK

It would be easier if your serial numbers were fewer than the length of the UK alphabet - yes, 26 characters!

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We're sorry for any inconvenience caused but we have to use a large number to be able of identifying every single product if you have any problem or question. If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

eamonndorling

2 years ago

If you cannot use alpha numeric identification for the combination of product production (each number has 10 and each letter has 26 options which equates to millions of unique combinations - you need to engage some better graduates

Customer Service

Rointe UK

2 years ago

Hello Ean! Every number has an internal meaning. We manufacture products for several countries and it is our way to identificate every product. Thank you.

kev2233

Vérifiée par Feefo

3 years ago

Ce que kev2233 a dit à propos de Rointe UK:

Yet to run the heater,but very happy with the item and the electrical company A S.North who supplied and fitted it.Hope to get a smaller one for the bedroom next.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

kev2233

2 years ago

Have been running the first heater (15 element) in the living room and have also had a (9 element) one again supplied by A.S.North Electrical of Sittingbourne fitted in my bedroom.. Very happy with both heaters,I am running them using the manual setting I haven't tried the timed program facility yet. I only had a storage heater before which the biggest drawback was that some period of the day you don't have heat.These Rointe heaters are so much more convenient and efficient.

Customer Service

Rointe UK

2 years ago

Thank you so much! We really appreciate your review. We hope you enjoy your Rointe's products. If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Mauvais

Vérifiée par Feefo

2 years ago

comment

easy to control using touch screen, also with remote app. I like the function using one button and control all devices

Customer Service

Rointe UK

2 years ago

Thank you so mcuh for your review! We hope you enjoy your Belize Radiator. If you have any question, please contact us at 0203 321 5929 or support@rointe.co.uk. Thank you!

chanemougam

Vérifiée par Feefo

2 years ago

Ce que chanemougam a dit à propos de Rointe UK:

Easy process for product registration

It was awesome and easy to get my new product registered. The entire process was user-friendly and seamless.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We hope you enjoy your Kyros radiator. If you have any question, please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Mauvais

Vérifiée par Feefo

2 years ago

Should have been simple but wasn't

The radiators are good but setting up the App and registering the product was a nightmare. Nothing was clear. The App wouldn't work and then wouldn't pair with the rad, and even the electrician was...

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Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We'll take your opinion into account to design our processes. We're sorry for any inconvenience caused. In our website you will find a lot of information of how to pairing and set your product with the Rointe Connect App. If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Mauvais

Vérifiée par Feefo

2 years ago

A good heater, Bought it for rented property, easy to install but screws ar

I went to Pointe website, then spoke to a lady and confirmed the size I needed for the room. Product was ordered through Trading Depot ( they were the cheapest ). No one contacted me re delivery...

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Customer Service

Rointe UK

2 years ago

Thank you so much for your review! You should receive an email with the delivery date after ordering your products in our website. If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Mauvais

Vérifiée par Feefo

2 years ago

warm house

very good service

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

earlhamtreasurer

Vérifiée par Feefo

2 years ago

Ce que earlhamtreasurer a dit à propos de Rointe UK:

Impressive

Well packaged and fast delivery. Al

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Mauvais

Vérifiée par Feefo

2 years ago

Very neat unit which looks smart, is easy to use and gives excellent heat.

Excellent service and a good product. Installation was quick and easy and the end result looks neat and tidy. Registering my product on the website was easy to do.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

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