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Rointe UK Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Afficher les 2,649 commentaires

gumdrop1

Vérifiée par Feefo

2 years ago

Ce que gumdrop1 a dit à propos de Rointe UK:

Service was Great, Delivery of Goods Very Quick. Staff Very Helpful & knowledgeable

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Mauvais

Vérifiée par Feefo

2 years ago

Stylist radiator

Informative website. Great delivery service.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Mauvais

Vérifiée par Feefo

2 years ago

I have submitted serial numbers onto the Rointe website for warranty purposes. This was straight forward and easy to complete.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

christyler

Vérifiée par Feefo

Norfolk

2 years ago

Ce que christyler a dit à propos de Rointe UK:

Great heater

Needed to heat a small conservatory that is used as a dining room. Sent dimensions to Rointe who recommended the heater to use. Easy to fit, the bracket template is brilliant. In a short time heater...

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Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

sarahlou

Vérifiée par Feefo

2 years ago

Ce que sarahlou a dit à propos de Rointe UK:

Great service, excellent product

Great service, heater is perfect for our conservatory. Heats up the room really quickly. Recommended by our electrician.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! If you have any question please contact our technical support team at 0203 321 5929 or support@rointe.co.uk Thank you!

Mauvais

Vérifiée par Feefo

2 years ago

ROINTE ARE LYING TO ME;REFUSING TO ACCEPT THE GUARANTEE. APPALLING SERVICE

A control panel on one of my radiators I bough in 2021 didn't work from a few weeks after purchase. This was replaced at no cost and I thought I was just unlucky. And now, less than 3 years later,...

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Customer Service

Rointe UK

2 years ago

Hello Andrew, we're sorry for any inconvenience caused. Although, our technical support team has explained to you that the 3 years warranty was for towel rails purchased after January 2022 and as your product was purchased in January 2021 it only has 2 years electrical warranty, as it's mentioned in your manuals. We sent you the user manuals as a proof of this. In addition, you didn't install your products with a Rointe's approved installer and for this reason it was out of the electrical warranty. We have an installer locator in our website to find your trusted installer but if a installer have our products could mean that they've purchased them in a wholesaler. It doesn't mean that he is part of our trusted installer's club. The only thing that we can do is give you the prices and details to purchase a new control panel. Please contact us if you have more questions at 0203 321 5929 or support@rointe.co.uk Have a nice day

Mauvais

Vérifiée par Feefo

2 years ago

Great customer service

Really pleased with the email customer service when I had a query regarding my purchase. I was also pleased with the speedy delivery service within 24 hours of ordering.

Customer Service

Rointe UK

2 years ago

Thank you so much! We always try to give you the best service and products. We really hope that you enjoy your new Belize Short radiator. Please, if you have any question, contact our technical support team at at 0203 321 5929 or support@rointe.co.uk Have a nice day!

Steven Curtis

Vérifiée par Feefo

2 years ago

Ce que Steven Curtis a dit à propos de Rointe UK:

Quick and easy process to fill in Warranty details , great heaters this is the forth one I have purchased

Customer Service

Rointe UK

2 years ago

Thank you so much for trusting in our products! We really hope that you enjoy your new Kyros radiator. Please, if you have any question, contact our technical support team at at 0203 321 5929 or support@rointe.co.uk Have a nice day!

Douglas Baldwin

Vérifiée par Feefo

2 years ago

Ce que Douglas Baldwin a dit à propos de Rointe UK:

Efficient and clean looking.

Customer Service

Rointe UK

2 years ago

Thank you so much for your review! We hope you enjoy your Kyros radiator. And if you have any question please contact our technical support team at at 0203 321 5929 or support@rointe.co.uk Have a nice day!

Mauvais

Vérifiée par Feefo

2 years ago

Good buy

I would say rointe radiator are good. Has good warranty. We had a problem with one of our heaters but there was no hassle in returning and getting and new one. Our towel rail is amazing. The led and...

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Customer Service

Rointe UK

2 years ago

Good Afternoon, thank you so much for your honest review. We're sorry for any inconvenience caused, your opinion always helps us to keep improving. If you have any question please contact us at at 0203 321 5929 or support@rointe.co.uk Thank you

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