Quite overpriced for what was included. The final hotel in Sydney was abysmal with only diced melon in clingfilm as the breakfast for the final 2 days. I don't think the travel company passed on...
The booking process was easy and we received regular updates. All necessary information and documentation was sent to us and it was simple to pay and manage our booking online
Riviera Travel
Riviera Travel
9 days ago
We're so pleased to hear that you found the booking process easy and that our regular updates were helpful. It's wonderful to know that you received all the necessary information and documentation, and that managing your booking and making payments online was straightforward.
Évaluations des produits
Médias téléversés
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Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear you enjoyed your Highlights of the Douro Valley & Salamanca River Cruise, particularly the cleanliness and style of the ship, the attentiveness of our crew, and the quality of the food. It's wonderful to know these aspects contributed to your positive experience.
Service from staff was generally excellent ! The arrival day was very POOR and we arrived around 1 - 2pm without a snack or drink offered !! Could have easily sorted this while rooms were being...
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Riviera Travel
Riviera Travel
9 days ago
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We are delighted to hear that you found our staff's service to be generally excellent. We also note your comments regarding your arrival experience and will take these on board.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
Thank you for taking the time to share your feedback about your recent Burgundy, the River Rhone & Provence cruise. We are pleased to hear that you found the Lord Byron and its staff to be fantastic, and that the food and service were of a superb high standard. It is also wonderful to know that our reps, Gillian, Lisa, and all the waiters, provided you with a great experience and sense of humour. We appreciate your positive comments about the beautiful Provence area and its Romanesque history and architecture.
We are sorry to learn that your arrival experience on the boat was not as expected and that you encountered issues with the boat deck and pool. We also note your comments regarding the hotel selection in Lake Geneva. Your feedback is valuable to us as we continuously strive to improve our offerings and guest experience.
Date de l'achat : 07/08/2026
0
Partager
Mauvais
Vérifiée par Feefo
12 days ago
Excellent
Riviera Travel
Riviera Travel
9 days ago
Thank you for your 4* rating
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing your feedback on your recent Burgundy, the River Rhône and Provence River Cruise for Solo Travellers. We are delighted to hear that you had an enjoyable holiday and that the ship was excellent, and that you were able to visit many places on your wish list.
The service we received was very good. We are always looked after well by Riviera.
Riviera Travel
Riviera Travel
9 days ago
It is wonderful to hear that you consistently receive excellent service from us. We truly appreciate your loyalty and are delighted that you feel so well looked after.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
We are so pleased to hear you had a wonderful holiday and appreciated the extra free time during the heat. It's lovely to know you enjoyed the beautiful scenery and the unique Grand Regina Hotel.
Boat outstanding. Organization and evening entertainment fairly average. Trips out good.
Riviera Travel
Riviera Travel
9 days ago
We appreciate you taking the time to share your feedback. It's wonderful to hear that you found the boat to be outstanding and the trips out to be good. We also acknowledge your comments regarding the organization and evening entertainment.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
We are so pleased to hear that you had a relaxing trip and enjoyed the excellent comfort of the ship, as well as the food and drink. It's also wonderful to know that you found the trips out to be very good. We appreciate you sharing your feedback regarding the pace of the excursions and will certainly take this into consideration.
Date de l'achat : 05/08/2026
0
Partager
Mauvais
Vérifiée par Feefo
12 days ago
Riviera Travel
Riviera Travel
9 days ago
Thank you for your 5^ rating
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
Thank you for your wonderful review of your Douro, Porto & Salamanca River Cruise. We are delighted to hear that you loved every minute of your holiday and had a fabulous experience. It's fantastic to know that our staff on board were helpful and friendly, and that you enjoyed the delicious food and plentiful beverages. We are also pleased that the cruise director made a special positive impression. We truly appreciate you sharing your feedback.
Date de l'achat : 06/08/2026
0
Partager
Mauvais
Vérifiée par Feefo
12 days ago
Matt Purce was informative and organised
Riviera Travel
Riviera Travel
9 days ago
We are so pleased to hear that Matt provided you with an informative and organised experience. We appreciate you taking the time to share your feedback.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear that you enjoyed your stay at the hotel in Zermatt and that it was a highlight of your trip. We hope you had a wonderful time overall.
We are delighted to hear that you had such an amazing experience and that Kate was so informative and helpful. We will be sure to pass on your kind words.
Évaluations des produits
Médias téléversés
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Riviera Travel
Riviera Travel
9 days ago
We are delighted to hear you had such an amazing time with us and that Kate and Nicole's attention to detail was perfect. It's wonderful to know that your experience has ignited your interest in other destinations we offer. Thank you for your feedback.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.