We are delighted to hear that you thoroughly enjoyed your time on board and the 3-day add-on. It's wonderful to know that Tony, Andre, Georgi, and the entire crew made your experience so organised, professional, and fun. We are also pleased that the food, drink, accommodation, and all services met your expectations. It's great to hear that Annecy, Lake Geneva, and Glacier 3000 was a wonderful tour, and that Nicolas's guidance, information, and organisation were so appreciated, including the thoughtful keepsake. We truly value your recommendation.
Date de l'achat : 15/08/2026
0
Partager
Mauvais
Vérifiée par Feefo
12 days ago
Riviera Travel
Riviera Travel
9 days ago
Thank you for your 5* rating
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
We are sorry to hear that the scenic experience of the cruise was not as you had hoped, and that there wasn't much to see on the riverside. We are delighted that you enjoyed the coach-based excursions, and particularly the Gorges d'Ardeche. It is also wonderful to hear that the service and facilities on board were excellent.
Everything from booking to cruise was slick and well organised, only slight neg was luggage labels were self printed prefer them to be provided
Évaluations des produits
Médias téléversés
Voir tous les médias (4)
Date de l'achat : 07/08/2026
0
Partager
Mauvais
Vérifiée par Feefo
12 days ago
Very good
Riviera Travel
Riviera Travel
9 days ago
We're sorry to hear your experience wasn't entirely positive. We appreciate you sharing your feedback and hope we have the opportunity to provide you with a better experience in the future.
Riviera Travel
Riviera Travel
9 days ago
We're pleased to hear that you thought our customer service was very good.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience.
Riviera Travel
Riviera Travel
9 days ago
Thank you for taking the time to share your feedback. We are sorry to learn that you felt guests were being encouraged to sit together. As you have not provided further details regarding the circumstances surrounding this comment, we are unfortunately unable to fully investigate or respond to your concerns. Should you wish to elaborate, we would welcome the opportunity to review your feedback in greater detail.
Well organised and planned. Helpful and knowledgeable.
Riviera Travel
Riviera Travel
9 days ago
We are so pleased to hear that your experience with Riviera Travel was well organised and planned, and that our team was helpful and knowledgeable. We strive to provide exceptional service on every journey.
Évaluations des produits
Médias téléversés
Voir tous les médias (7)
Riviera Travel
Riviera Travel
9 days ago
Thank you for taking the time to share your feedback on the Seine Paris and Normandy River Cruise for Solo Travellers. We are delighted to hear that you had a very enjoyable trip and that the visits to Monet's Garden and Honfleur were special highlights for you. It's wonderful to know that everything was well organised and planned, and that our staff were helpful and courteous. We appreciate your recommendation and are pleased you would recommend the experience.
Date de l'achat : 11/08/2026
0
Partager
AN
Angela
Vérifiée par Feefo
12 days ago
Ce que Angela a dit à propos de Riviera Travel:
From the moment we made our enquiries about the holiday the staff were always helpful, informative and friendly.
We received all the information re required prior to travel as expected.
Any queries...
We are so pleased to hear that you had an extremely good experience with us. Thank you for taking the time to share your feedback.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
It's wonderful to hear that you had such a delightful experience on our Burgundy, the River Rhone and Provence River Cruise for Solo Travellers. We're so pleased that you enjoyed visiting interesting places, the delicious food, comfortable cabin, and the helpfulness of our crew.
It’s wonderful to hear that your experience was up to the standard you expected. We truly appreciate you taking the time to share your feedback with us.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
Thank you for taking the time to share your experience of the Douro, Porto & Salamanca River Cruise. We are delighted to hear that the trip lived up to your expectations and that you were pleased with the high standards maintained by our management and crew.
First class. Restaurant staff well trained. Housekeeping staff excellent. Reception friendly and helpful.
Riviera Travel
Riviera Travel
9 days ago
Thank you for your wonderful feedback. We are delighted to hear that you experienced first-class service from our restaurant, housekeeping, and reception teams. It is always rewarding to know that our staff's dedication to training and friendliness is appreciated.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
It's wonderful to hear you had such a fantastic cruise experience with us! We're delighted that Tony, Andre, and Georgi were such excellent hosts and contributed to your enjoyment. We appreciate you understanding the limitations regarding accessibility for some outings and are pleased that you enjoyed the excellent food and the company of your fellow guests.
Kept up to date before the trip and all travel documents provided on time.
Riviera Travel
Riviera Travel
9 days ago
We are so pleased to hear that you were kept up to date before your trip and that all your travel documents were provided on time. It's wonderful to know we met your expectations.
Évaluations des produits
Riviera Travel
Riviera Travel
9 days ago
It's wonderful to hear that you had such a positive experience discovering Paris with us. We're delighted that our tour guide's knowledge and the carefully crafted itinerary contributed so much to your enjoyment.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.