Very good professional service and attention to detail.
Riviera Travel
Riviera Travel
7 days ago
Thank you for taking the time to share your feedback. We are delighted to hear that you found our service to be very good and that our attention to detail was appreciated.
Évaluations des produits
Riviera Travel
Riviera Travel
7 days ago
Thank you for sharing your experience of the Seine Paris and Normandy River Cruise. We're so pleased to hear you found the cruise itself very good and enjoyed the varied itinerary and interesting day trips. It's also wonderful to know that our staff were friendly and eager to make your week enjoyable. We appreciate you highlighting how well your dietary requirements were catered for, and we're glad our team remembered your needs and offered suitable options. We note your feedback regarding downtime and will certainly take this into consideration.
From our arrival at Verona Airport, everything was organised to perfection and we were always well informed about arrangements and the places we visited.
Riviera Travel
Riviera Travel
7 days ago
Thank you for your wonderful review. We are delighted to hear that your experience from arrival at Verona Airport was organised to perfection and that you were well informed throughout your holiday.
Évaluations des produits
Médias téléversés
Voir tous les médias (1)
Riviera Travel
Riviera Travel
7 days ago
It’s wonderful to hear that you chose to return to Riva del Garda for your third holiday with us, and that you enjoyed staying at the Europa hotel once again. We are delighted that you had a first-class experience and appreciate you sharing your positive feedback.
Date de l'achat : 17/08/2026
0
Partager
BR
Brenda
Vérifiée par Feefo
GBR
8 days ago
Riviera Travel
Riviera Travel
7 days ago
Thankyou for your 5* rating
Évaluations des produits
Riviera Travel
Riviera Travel
7 days ago
Its wonderful to see you had a 5* experience
Date de l'achat : 13/08/2026
0
Partager
Mauvais
Vérifiée par Feefo
8 days ago
Riviera Travel
Riviera Travel
7 days ago
Thank you for your 4* rating
Évaluations des produits
Riviera Travel
Riviera Travel
7 days ago
It's wonderful to hear that Karen was a fantastic tour manager and that her helpfulness and organisation contributed to an extremely memorable holiday. We are delighted you had such a positive experience.
The service in the restaurant, cleaning staff, reception, cruise director and cruise host was first class. Nothing seemed too much to organise of sort out. Every member of staff on the MS Jane...
Lire plus
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that you found the service across the ship to be first-class and that nothing seemed too much trouble for our team. It is wonderful to know that every member of staff contributed to your positive experience and that their smiles were noted.
Évaluations des produits
Médias téléversés
Voir tous les médias (1)
Riviera Travel
Riviera Travel
7 days ago
We are so pleased to hear that you felt well looked after throughout your River Seine to Normandy cruise. It's wonderful that you enjoyed your onboard experience, from the comfort of your room to the quality of the food and drink, and that you found the excursions to be interesting and varied. We also appreciate you sharing how much you enjoyed meeting new people and that you left with new friends. We look forward to welcoming you on board again in the future.
Very good throughout except on the last day, there was no one in reception to tell us where to go to get to the airport for Heathrow. The ship moored next to us, instead of going through their...
Lire plus
Riviera Travel
Riviera Travel
7 days ago
Thank you for taking the time to share your feedback regarding your recent experience. We are pleased to hear that you found your trip to be very good throughout. We do appreciate you bringing the issues on your final day to our attention, and we regret any confusion or inconvenience this may have caused you.
Évaluations des produits
Riviera Travel
Riviera Travel
7 days ago
Thank you for taking the time to share your feedback on your recent Lyon Provençal Rhone & the Camargue Riviera holiday. We are delighted to hear that you found the holiday brilliant overall, with plenty of trips and that our staff were helpful. It's wonderful to know you enjoyed the food, your cabin, and the air conditioning. We appreciate you highlighting the accordion player and dancers. We also acknowledge your comments regarding the fish and chips, the lounge temperature, and the entertainment. Your insights are valuable to us as we continuously strive to improve our guests' experiences.
Date de l'achat : 14/08/2026
0
Partager
Mauvais
Vérifiée par Feefo
8 days ago
Travel rep was good and helpful
Riviera Travel
Riviera Travel
7 days ago
We're so pleased to hear that you found our travel representative to be good and helpful during your trip. We appreciate you taking the time to share your positive experience.
Évaluations des produits
Riviera Travel
Riviera Travel
7 days ago
We are so pleased to hear that you found Nova Scotia to be so beautiful and enjoyed exploring the many small towns both inland and along the coast. We appreciate you sharing your positive experience with us.
We are delighted to hear that you found our staff to be friendly and efficient. Your positive feedback is greatly appreciated.
Évaluations des produits
Riviera Travel
Riviera Travel
7 days ago
Thank you for taking the time to share your feedback on The Seine Paris and Normandy River Cruise. We are delighted to hear that you had a very good tour and found the food and drink excellent. It's wonderful to know that our staff were amazing and very attentive during your trip. We appreciate you highlighting the informative nature of the excursions, and we note your comments regarding them being a bit rushed. We are so pleased you chose Riviera Travel for your cruise.
Superb service from telephone staff on all occasions that I required help with.
Riviera Travel
Riviera Travel
7 days ago
Thank you for taking the time to share your positive feedback. We are delighted to hear that our telephone staff provided you with superb service on all occasions you required assistance. We appreciate your custom.
Évaluations des produits
Riviera Travel
Riviera Travel
7 days ago
It's wonderful to hear that you and your small group of 6 thoroughly enjoyed your Burgundy, the River Rhone & Provence Cruise. We're delighted that the ship-based travel, coupled with the superb service from our cleaning, catering, and other service staff, made such a positive impression.
We're especially pleased that our Riviera staff, including Sophie, provided brilliant support throughout your journey, from your arrival at Lille to your departure for Avignon. It's fantastic to know you found the food and drink to be great, the excursions wonderful, and the evenings full of fun with quizzes, displays, and music.
We're so pleased you had such a wonderful experience with us! Thank you for taking the time to share your positive feedback.
Évaluations des produits
Riviera Travel
Riviera Travel
7 days ago
We are delighted to hear that your Douro, Porto & Salamanca River Cruise met your expectations and that you found the boat clean and tidy, with a friendly and attentive crew. We appreciate your feedback regarding the onboard entertainment and will certainly take your comments into consideration as we continue to develop our onboard offerings.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.