We're delighted to learn that you thought this tour was well organised, with conveniently located hotels and an excellent manager.
Date de l'achat : 02/07/2026
0
Partager
Mauvais
Vérifiée par Feefo
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your review.
We are sorry to see that you remain disappointed with your holiday and have awarded a one-star rating. We note that, despite a member of our team taking the time to discuss the issues you raised, you continue to feel dissatisfied with your experience.
We regret that we have been unable to change your overall impression and thank you for taking the time to share your feedback.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your review.
We are sorry to see that you remain disappointed with your holiday and have awarded a one-star rating. We note that, despite a member of our team taking the time to discuss the issues you raised, you continue to feel dissatisfied with your experience.
We regret that we have been unable to change your overall impression and thank you for taking the time to share your feedback.
No complaints, the one small problem we encountered was fixed with alacrity.
Riviera Travel
Riviera Travel
1 month ago
Thank you for rating our our customer service 5/5.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback. We're delighted to hear that you thought the boat was splendid and Tony and Chloe were fine hosts. As we're always striving to enhance our guests' experiences your comments about the Lavender farm and airport transfers have been shared with the relevant departments at head office for review.
Excellent. All staff were friendly and helpful. The dining experience was of a high standard. The rooms were very clean and comfortable as was the rest of the boat.
Excellent, helpful and friendly staff at the office while booking, whilst Barbara, the cruise director, was really helpful, attending to all our needs.
Riviera Travel
Riviera Travel
1 month ago
Thank you for your kind review. We are delighted to hear that you had such an excellent experience with our staff, both in the office and onboard your cruise. We appreciate you highlighting Barbara's exceptional service and will be sure to pass on your compliments. We look forward to welcoming you back on a future Riviera Travel holiday.
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for your wonderful feedback! We are so pleased to hear that your Douro, Porto & Salamanca River Cruise exceeded your expectations and that you had an excellent holiday with us.
We're delighted to hear that you all enjoyed every minute of this cruise. We look forward to welcoming you again in the future.
Date de l'achat : 02/07/2026
0
Partager
Mauvais
Vérifiée par Feefo
1 month ago
Riviera Travel
Riviera Travel
1 month ago
Thank you for your 5* rating
Évaluations des produits
Riviera Travel
Riviera Travel
1 month ago
Thank you for taking the time to share your feedback on your recent Monet's Garden, The Loire Valley & Fontainebleau holiday. We are delighted to hear that you had a very good experience and that our team was able to effectively manage unexpected issues, such as road closures and high temperatures, while keeping you well-informed.
We are especially pleased that you found Patricia, your guide, to be excellent and knowledgeable. We appreciate you highlighting her contribution, even though you were unable to thank her personally. It's also wonderful to know that you enjoyed the company of your fellow travellers.
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les récipiendaires sont désignés sur la base des évaluations qu'ils reçoivent de leurs clients.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.