Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

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Mr John Measures

Vérifiée par Feefo

3 years ago

Ce que Mr John Measures a dit à propos de Kuoni:

Professional and friendly travel advisor. Tailor made holiday.

We decided to go with a recognised expert travel company and was not disappointed in our choice. We spoke with Jane Case who was excellent. She was very friendly and highly knowledgable about the...

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Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 21/06/2023

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Mauvais

Vérifiée par Feefo

3 years ago

Excellent Customer Service

Excellent customer service and I would recommend them again

Amy

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 17/06/2023

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Mauvais

Vérifiée par Feefo

3 years ago

Excellent friendly service

I wasn’t sure what I could actually afford and book so when speaking to the lovely lady it was just basically an enquiry, she put me at ease and explained everything and I was so pleased I booked it...

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Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 17/06/2023

0

GG

Gail Greaves

Vérifiée par Feefo

3 years ago

Ce que Gail Greaves a dit à propos de Kuoni:

Fantastic Customer Service

The service has been excellent, Kirsty was very helpful, friendly and informative whilst booking our honeymoon. Communication was fantastic and nothing was to much trouble. I would happily deal...

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Kirsty

Kuoni

3 years ago

Thank you for your lovely feedback Gail. Its been a pleasure helping you plan such an amazing honeymoon. I hope you have the best time. Best Wishes Kirsty

Date de l'achat : 21/06/2023

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Mrs Jeanette Aron

Vérifiée par Feefo

Brora

3 years ago

Ce que Mrs Jeanette Aron a dit à propos de Kuoni:

Booking for a special birthday celebration

Having just returned from a wonderful holiday booked through Kuoni to Crete I wanted to book through them again for a special birthday celebration next year. I knew the hotel that would suit my...

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Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 20/06/2023

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Miss Nicola Moodie

Vérifiée par Feefo

3 years ago

Ce que Miss Nicola Moodie a dit à propos de Kuoni:

Amazing expert advice

Wonderful customer service as always by highly skilled knowledgeable travel consultant, who took time to discuss options provided guidance / expertise to allow me to make right decision, no push to...

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Date de l'achat : 14/05/2023

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Mrs Jane Thatcher

Vérifiée par Feefo

New forest

3 years ago

Ce que Mrs Jane Thatcher a dit à propos de Kuoni:

We needed.a last minute break & Jenna found the perfect hotel

We always receive friendly expert guidance with ideas on travel locations & hotels. This holiday we wanted to fly from the local airport in Bournemouth and we were recommended a fabulous holiday...

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Leigh

Kuoni

3 years ago

Hi Jane, Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Kind regards Leigh

Date de l'achat : 16/06/2023

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PL

PREMIER TRAVEL AGENCY LTD

Vérifiée par Feefo

3 years ago

Ce que PREMIER TRAVEL AGENCY LTD a dit à propos de Kuoni:

Very Efficient

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 20/06/2023

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Mrs Sarah Yamin

Vérifiée par Feefo

Chesterfield

3 years ago

Ce que Mrs Sarah Yamin a dit à propos de Kuoni:

Excellent service

Understood our needs, made us feel extremely welcome & knowledgeable in her field.

Dev

Kuoni

3 years ago

Thank you for taking the time to leave us your feedback on your recent booking experience. It was a pleasure to meet you both and welcome you to your local Kuoni store. Kind Regards Dev Armugam Store Manager

Date de l'achat : 18/06/2023

0

Mauvais

Vérifiée par Feefo

3 years ago

The difference is kuoni

We had a very good experience booking our holiday. Louis was really helpful and very experienced.

James

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 20/06/2023

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Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?