Comment les avis de Feefo sont-ils recueillis?

Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.

Qui peut laisser un avis sur Feefo?

Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.

Comment vérifions-nous les avis?

Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.

Comment gérons-nous les faux avis?

Feefo empêche les gens de laisser de faux avis car nous ne sollicitions des commentaires qu’auprès d’acheteurs vérifiés.

Kuoni Commentaires | Commentaires sur le service à la clientèle pour {{merchantUrl}} | Feefo

Mauvais

Vérifiée par Feefo

3 years ago

Great, exactly what I hoped for.

Excellent service from very knowledgeable and engaged staff.

Chris

Kuoni

3 years ago

Many thanks for your kind feedback. It was so lovely sorting everything out for you and your wife, she's going to have a birthday to remember!

Date de l'achat : 24/06/2023

0

MA

Mrs Patricia Adams

Vérifiée par Feefo

3 years ago

Ce que Mrs Patricia Adams a dit à propos de Kuoni:

Excellent advice

A very helpful and knowledgeable agent. She knew the places we wished to visit and could advise us with suitable suggestions.

Victoria

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 16/06/2023

0

Mauvais

Vérifiée par Feefo

3 years ago

Fantastic Customer Service

Listened to my requirements and sourced what I was looking for. Very patient and swift to reply to emails and many questions.

Holly

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 23/06/2023

0

Mauvais

Vérifiée par Feefo

3 years ago

Excellent service

Offered plenty of choices to meet our requirements. Gave us time to consider. Made small adjustments at our request and confirmed the booking immediately on the phone and then by email.

Katie

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with James. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 18/06/2023

0

Mauvais

Vérifiée par Feefo

3 years ago

Listened to my requests, took an interest in my plans and booked

It wasn’t a straight forward booking but staff found a way of sorting it and responded very quickly.

Kerry

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 21/06/2023

0

MS

Mr Thomas Storey

Vérifiée par Feefo

3 years ago

Ce que Mr Thomas Storey a dit à propos de Kuoni:

Next level

Amazing! Zoe took care of everything. Really catered to our needs and budget

Dev

Kuoni

3 years ago

Hi, I will be sure to pass on these lovely comments to Zoe. Additionally, thank you for allowing us to create this Far Eastern trip for you in store. Kind Regards Dev Armugam Store Manager

Date de l'achat : 18/06/2023

0

MR

Mr Brian Rushton

Vérifiée par Feefo

3 years ago

Ce que Mr Brian Rushton a dit à propos de Kuoni:

Personal knowledge of my requirements. Helpful advice on choosing between options.

Katie

Kuoni

3 years ago

Thank you for booking with us again Brian!

Date de l'achat : 22/06/2023

0

MH

Mr Gary Hickman

Vérifiée par Feefo

3 years ago

Ce que Mr Gary Hickman a dit à propos de Kuoni:

Great shop

Great service and knowledgeable and friendly staff. The glass of bubbly alt goes down well too

Kirsty

Kuoni

3 years ago

Thank you so much for your positive feedback Gary. We hope you have an wonderful time whilst on holiday.

Date de l'achat : 22/06/2023

0

MM

Mr John Measures

Vérifiée par Feefo

3 years ago

Ce que Mr John Measures a dit à propos de Kuoni:

Professional and friendly travel advisor. Tailor made holiday.

We decided to go with a recognised expert travel company and was not disappointed in our choice. We spoke with Jane Case who was excellent. She was very friendly and highly knowledgable about the...

Lire plus

Cheryl

Kuoni

3 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 21/06/2023

0

Mauvais

Vérifiée par Feefo

3 years ago

Excellent Customer Service

Excellent customer service and I would recommend them again

Amy

Kuoni

3 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date de l'achat : 17/06/2023

0

Kuoni Évaluations

Comment les avis de Feefo sont-ils recueillis?

Qui peut laisser un avis sur Feefo?

Comment vérifions-nous les avis?

Comment gérons-nous les faux avis?