Drive South Africa n'est plus un client actif de Feefo
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TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
The arrangements were excellent. I found out at the airport going down that my driver's licence had expired. When I called from the airport to ask about what the implications are on my planned car...
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Elzanne
Drive South Africa
8 years ago
Thank you for your feedback received.
We appreciate the input and we have to apologise for the back and forth between consultants. This will be addressed with the relevant persons to improve our level of service and we thank you for bringing this to our attention.
With regards to the cancellation policies I'm sure you can understand that these need to be in place, as we in turn are billed by our Suppliers when there are cancellations. Vehicles are removed from their fleet list once confirmed and they are therefore not able to sell these vehicles.
This cancellation policy, which also includes specific mention to validity of drivers licences, are provided to all our clients in our correspondence.
We again apologise for the experience you've had and hope that we have cleared up any concerns
Kind regards
The Drive South Africa Team
Date de l'achat : 10/09/2018
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
Always efficient and friendly. I love dealing with Drive South Africa.
Date de l'achat : 12/09/2018
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
Assisted in getting reasonable rates, response time was excellent. Client banking information is secure. I have actually recommended Drive SA to friends and family, and will continue to recommend it...
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Évaluations des produits
Date de l'achat : 11/09/2018
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
Consistent service, I have recommended many a people
Bad experience. They keep the deposit. Do not rent any car with them
Elzanne
Drive South Africa
8 years ago
Thank you for your feedback received
With the 4x4 Suppliers the time frame to release the deposits are slightly longer than with normal car rentals as there are a lot of additional checks to be done upon return to ensure all is in order and the contract can be closed off.
This particular Supplier releases the deposits within 21-30 working days of the rental termination.
We can see that they are currently in correspondence with you regarding the vehicle and have also advised on the deposit release date.
Kind regards
The Drive South Africa Team
Évaluations des produits
Date de l'achat : 23/08/2018
1
Partager
Mauvais
Vérifiée par Feefo
8 years ago
Easy booking but the deposit with the car rental funds are always high and different.
Évaluations des produits
Date de l'achat : 27/08/2018
0
Partager
TC
Trusted Customer
Vérifiée par Feefo
8 years ago
Ce que Trusted Customer a dit à propos de Drive South Africa:
DRIVE SA gave me best service ever . I would recommend anyone to use your service . You have oriented staff keep up the good work
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
Nous recueillons de manière indépendante les commentaires des entreprises qui travaillent avec nous. Notre plateforme ne s'adresse qu'à des acheteurs vérifiés, vous pouvez ainsi être sûr(e) de lire des avis de véritables clients.
Seuls les clients disposant d'une preuve d'achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après leur transaction.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Nous vérifions que les avis proviennent de véritables clients en les associant à une vente ou à une transaction. Les personnes ne sont invitées à publier un avis qu'après avoir effectué un achat auprès de l'entreprise.
Drive South Africa car hire is your complete online motor vehicle resource supplying a wide range of car rental, 4x4 hire, Africa camper rental, chauffeur and transfer services and self-drive tours across Southern Africa.
