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The Cumberland Évaluations

https://www.cumberland.co.uk
Évalué
Exceptionnel

Kinder Banking - It's In Our Nature

Service
4.9
/5
Produit
4.9
/5

5

4

3

2

1

1,998

190

20

12

16

2,236

évaluations au cours de la dernière année

Afficher les 11,869 commentaires
Mauvais
3 days ago
Date de l'achat : 13/06/2025
Reassuring staff.
The service I have received at the Ulverston branch has been very good. The advisor made the whole investment process very easy for me. She was friendly and reassuring. My only issue us that the...

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Karen
The Cumberland
9 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Partager
Mauvais
3 days ago
Date de l'achat : 11/06/2025
Pleasant reliable staff. Both on the phone & in person. Good to have the actual building & a person to chat to.
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Emma
The Cumberland
1 day ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Partager
Mauvais
4 days ago
Date de l'achat : 13/06/2025
Excellent. Staff very helpful and sorted my query well
0
Partager
MS
Mr Stott
St Bees
4 days ago
Date de l'achat : 11/06/2025
Ce que Mr Stott a dit à propos de The Cumberland:
There is no other building society locally. No choice. I am not "tech savvy" whatever that means so I will not tolerate online banking until there is no choice. Your Egremont branch was closed for...

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0
Partager
Mauvais
8 days ago
Date de l'achat : 09/06/2025
--Staff helpful and personable. --On time and efficient. --Explained what I needed. --Unfortunately my surname spelt incorrectly on a forms/passbook so I asked for it to be changed. This meant...

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ClareT
The Cumberland
5 days ago
thank you for sharing your feedback. We are sorry that your experience was not an amazing one. At the Cumberland , we strive to provide the best experience we can for our customers. Thank you for taking our call today and for your understanding. I'm glad we've been able to rectify your issue and explain better our processes.
Mauvais
4 days ago
Telephone explanation given from customer services. Thank you for follow up. Elaine
0
Partager
Mauvais
4 days ago
Date de l'achat : 12/06/2025
Very good
Pleasant,accurate& friendly
0
Partager
ML
Mr Lithgow
Dumfries
5 days ago
Date de l'achat : 12/06/2025
Ce que Mr Lithgow a dit à propos de The Cumberland:
Good and imformative. As I had come in knowing what was available it was straight forward . So long as the Cumberland is competitive I will continue to invest.
0
Partager
Mauvais
5 days ago
Date de l'achat : 10/06/2025
Cumberland yes, Furness no
Julia was very helpful and I was happy that a trainee was also present. Julia advised me on what account to take out. The reason I have chosen Cumberland BS is that you have a branch in the next...

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0
Partager
Mauvais
5 days ago
Date de l'achat : 12/06/2025
Efficient service and pleasant experience
Very helpful and informative and very efficient. Provided information about range of products that could be offered to meet our needs.
0
Partager
Mauvais
5 days ago
Date de l'achat : 11/06/2025
satisfactory
Good 20minutes seemed a long time to take out an ISAs hen l was an existing member and already had accounts with you
0
Partager
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À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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(01228) 403 141
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.