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The Cumberland Évaluations

Évalué
Exceptionnel

Kinder Banking - It's In Our Nature

Service
4.9
/5
Produit
4.9
/5

5

4

3

2

1

1,994

190

20

12

16

2,232

évaluations au cours de la dernière année

Afficher les 11,866 commentaires
Mauvais
2 days ago
Date de l'achat : 03/06/2025
Able to discuss my needs with a real human being .
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Emma
The Cumberland
23 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Partager
Mauvais
2 days ago
Date de l'achat : 10/06/2025
Very pleased with the service I got
Very good and professional
0
Partager
Mauvais
2 days ago
Date de l'achat : 06/06/2025
Really friendly service
For me, I had a great service and I'm happy with the process and my new accounts. My husband had a different experience.
0
Partager
Mauvais
2 days ago
Date de l'achat : 09/06/2025
Excellent
Friendly customer focused and knowledgeable and explained things clearly
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Emma
The Cumberland
23 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Partager
Mauvais
3 days ago
Date de l'achat : 13/06/2025
Spot on
The girl was very helpful and friendly
0
Partager
Mauvais
3 days ago
Date de l'achat : 13/06/2025
Great seevice
Excellent and efficient service provided by you advisor; a throughly professional lady who is a credit to turn orgaisation
0
Partager
Mauvais
3 days ago
Date de l'achat : 13/06/2025
Reassuring staff.
The service I have received at the Ulverston branch has been very good. The advisor made the whole investment process very easy for me. She was friendly and reassuring. My only issue us that the...

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0
Partager
Mauvais
3 days ago
Date de l'achat : 11/06/2025
Pleasant reliable staff. Both on the phone & in person. Good to have the actual building & a person to chat to.
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Emma
The Cumberland
23 hours ago
Thank you for leaving such a positive review, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service provided.
0
Partager
Mauvais
3 days ago
Date de l'achat : 13/06/2025
Excellent. Staff very helpful and sorted my query well
0
Partager
MS
Mr Stott
St Bees
3 days ago
Date de l'achat : 11/06/2025
Ce que Mr Stott a dit à propos de The Cumberland:
There is no other building society locally. No choice. I am not "tech savvy" whatever that means so I will not tolerate online banking until there is no choice. Your Egremont branch was closed for...

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0
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À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
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Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
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À propos de The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet. Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages. We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.