Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ROL Cruise arvostelut

Näytetään kaikki 25,693 arvostelua

Luotettu asiakas

Feefo Verified

6 months ago

Excellent service

Excellent knowledgeable agent (Georgia). Met my needs and was flexible in her approach to doing this

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Georgia excellent and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Edith Cox

Feefo Verified

GBR

6 months ago

Mitä Edith Cox sanoi ROL Cruise:

Always a helpful and friendly service.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was helpful and friendly. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

1st class cruise travel agent

Professional, knowledgeable and friendly assistance given when booking a cruise. I felt valued and it was really important that the cruise was exactly what I wanted at a good price.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your amazing review, we are delighted to hear that you find our agents professional, knowledgeable and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

Fabulous experience

Excellent service. Well informed and friendly staff.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found our agents friendly and provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Brilliant

Fast, efficient, friendly service!

Georgia

ROL Cruise

7 months ago

Thank you for your wonderful feedback. We’re delighted to hear you found our service fast, efficient and friendly — exactly what we strive to provide. We look forward to assisting you again soon. – The ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Always a good experience with ROL

Always a positive experience booking a cruise with ROL. Darren understood that I had made my mind up which cruise I wanted to book for my birthday next year and gave me a very good price. The whole...

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Georgia

ROL Cruise

7 months ago

Thank you for your continued support and such a thoughtful review. We’re delighted to hear Darren provided you with a great price and understood exactly what you were looking for — especially for such a special birthday celebration. It’s wonderful to know you consistently enjoy our booking process, website and follow-up from our admin team. We truly appreciate your loyalty and look forward to helping you plan many more memorable cruises. – The ROL Cruise Team

Marilyn

Feefo Verified

GBR

7 months ago

Mitä Marilyn sanoi ROL Cruise:

Great service

Friendly, professional and efficient service. They put together a package so that we can relax and enjoy our trip without worrying. Great offers.

Georgia

ROL Cruise

7 months ago

Thank you for your lovely feedback. We’re so pleased to hear you found our service friendly, professional and efficient, and that your package allows you to relax and enjoy your trip with complete peace of mind. We’re delighted you’re happy with the offers too and look forward to assisting you again soon. – The ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Splendid service, fully recommend ROL, details explaine in fulld

Matthew was kind considerate and conscious of our needs and couldn't have been more helpful. He helped us find the right cruise for us as my husband has special needs due to his disability. I was...

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Georgia

ROL Cruise

7 months ago

Thank you for sharing such a heartfelt review. We’re truly pleased to hear that Matthew provided such kind, considerate and attentive service, taking the time to understand your needs and guide you through the process with care and clarity. It means a great deal to know he was able to put your mind at ease and help you find the right cruise. We hope you both have a wonderful and relaxing experience, and we’ll be here whenever you need us. – The ROL Cruise Team

Adrian Keach

Feefo Verified

UZB

7 months ago

Mitä Adrian Keach sanoi ROL Cruise:

Excellent

Excellent as always

Georgia

ROL Cruise

7 months ago

Thank you for your continued support. We’re delighted to hear your experience was excellent as always — it truly means a great deal to us. We look forward to assisting you again soon. – The ROL Cruise Team

Malcolm Taylor

Feefo Verified

7 months ago

Mitä Malcolm Taylor sanoi ROL Cruise:

Winter Escape

An excellent escape from the winter weather. Sunshine in the Caribbean was a great boost. All the travel arrangements worked well and we had a great cabin. Staff on board are smiling, helpful and...

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Georgia

ROL Cruise

7 months ago

Thank you for your kind review. We’re pleased to hear you enjoyed a welcome escape to the Caribbean and that your travel arrangements and accommodation met your expectations. It’s also great to know the on-board service contributed to such a positive experience. We look forward to assisting you again in the future. – The ROL Cruise Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta