Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ROL Cruise arvostelut

Näytetään kaikki 25,693 arvostelua

Luotettu asiakas

Feefo Verified

7 months ago

Excellent Very knowledgeable, patient and kind.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that the agent was knowledgeable, patient and kind. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Carole Clark

Feefo Verified

GBR

7 months ago

Mitä Carole Clark sanoi ROL Cruise:

Good service

Clear information and helpful

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was clear and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Happy cruires

Easy to get hold of , patient , undestanding,

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

All extremely good

We have. been with ROL for many years. All our dealings and queries with them over the years have been quickly and courteously dealt with. We find the Concierge Team very friendly and polite and it...

Lue lisää

Megan Hammond

ROL Cruise

7 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Murphy

Feefo Verified

GBR

7 months ago

Mitä Janet Murphy sanoi ROL Cruise:

Highly recommend ROL CRUISES

Just returned from another cruise booked with ROL CRUISES. Everything went fine. It was a hotel, flight and cruise package and all the arrangements were perfect. Just booked another cruise with them....

Lue lisää

Megan Hammond

ROL Cruise

7 months ago

Thank you for your amazing review, we hope you are looking forward to your next holiday. We are delighted to hear that you would recommend us. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Great service and advice

Zac was very helpful. It was easy to book.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Zac very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Very good and very helpful

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Excellent booking experience

Pleasant, thorough, professional, fully informed, friendly.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that the agent was pleasant, thorough, professional and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

7 months ago

Very helpful!

Very knowledgeable, friendly and helpful service

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that the agent was knowledgeable, friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Bennett

Feefo Verified

GBR

7 months ago

Mitä Barbara Bennett sanoi ROL Cruise:

Great service

Helpful, friendly and knowledgeable customer service. Answered all my questions and double chequed anything she wasn't toally sure of. Used ROL many times and have always received great service. ...

Lue lisää

Megan Hammond

ROL Cruise

7 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

Lue lisää Feefosta