Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ROL Cruise arvostelut

Näytetään kaikki 25,693 arvostelua

Gek Kee Hawkins

Feefo Verified

GBR

6 months ago

Mitä Gek Kee Hawkins sanoi ROL Cruise:

Great service as usual

Have been with ROL for 20 yrs. Very helpful and professional staffs.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Anthony Collard

Feefo Verified

GBR

6 months ago

Mitä Anthony Collard sanoi ROL Cruise:

All systems Go!

It was nice that the agent Jasmine was the person who picked up the phone, unlike a typical call centre. She was a great guide in the booking process, having a vast knowledge of all possible...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your lovely review, we are delighted to hear that Jasmine was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

Friendly and helpful.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent was friendly and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

Very good service

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that the agent provided very good service. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

Very helpful, friendly, seemed knowledgeable

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found the agent very helpful, friendly and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

Always helpful and easy to arrange things.

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are pleased to hear that you find our agents helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Martin Crowe

Feefo Verified

GBR

6 months ago

Mitä Martin Crowe sanoi ROL Cruise:

Rol emerald river cruise

Very helpful just would have liked to have understood flight times

Megan Hammond

ROL Cruise

6 months ago

Thank you for you review, we are pleased to hear that you found the agent very helpful. I understand a member of our team has been in contact with you regarding the flights and this has now been resolved, however we do remain on hand should you require any further assistance. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

Professional staff and competitive pricing

I have booked with ROL previously and they have been knowledgeable and efficient. The consultant Billy who assisted me is excellent . He is thorough and gives me confidence. I wish there were more...

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Megan Hammond

ROL Cruise

6 months ago

Thank you for your amazing review. We are delighted to hear that Billy provided excellent service and was able to assist with your booking. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

Rhine river

Straightforward and simple getting told all the details we required

Megan Hammond

ROL Cruise

6 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. We are pleased to hear that you found the booking process straightforward. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Luotettu asiakas

Feefo Verified

6 months ago

Excellent service

Excellent knowledgeable agent (Georgia). Met my needs and was flexible in her approach to doing this

Megan Hammond

ROL Cruise

6 months ago

Thank you for your review, we are delighted to hear that you found Georgia excellent and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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