Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Financial Wellness Group Arvostelut | Asiakaspalvelun arvostelut kauppiaasta {{merchantUrl}} | Feefo

Näytetään kaikki 6,789 arvostelua

Luotettu asiakas

Feefo Verified

12 years ago

Very friendly service and they took measures to ensure that I understood what the procedure…

Very friendly service and they took measures to ensure that I understood what the procedure and regulations meant.

Freeman Jones Limited

Financial Wellness Group

12 years ago

Thank you for your feedback and comments. I have passed them over to the team. Sarah Jolly Freeman Jones

Luotettu asiakas

Feefo Verified

12 years ago

The service I received from Freeman Jones was fantastic. Not only did they put my…

The service I received from Freeman Jones was fantastic. Not only did they put my mind at ease, .They were very sympathetic and understanding of my situation. They helped me to understand the...

Lue lisää

Freeman Jones Limited

Financial Wellness Group

12 years ago

We are pleased we have been able to help and put you at ease whilst setting up your IVA. Thank you for leaving feedback. Sarah Jolly Freeman Jones

Luotettu asiakas

Feefo Verified

12 years ago

I have rated Freeman Jones as excellent because whilst dealing with them prior to taking up…

I have rated Freeman Jones as excellent because whilst dealing with them prior to taking up the IVA they were prompt and extremely helpful, making sure I fully understood the terms and conditions and...

Lue lisää

Freeman Jones Limited

Financial Wellness Group

12 years ago

Thank you for your feedback. We are always looking at ways to improve the service we provide and we do hope to be able to offer this in the future. Sarah Jolly Freeman Jones

Luotettu asiakas

Feefo Verified

12 years ago

even though they are very good at helping,sometimes i wish they would listen, i ask…

even though they are very good at helping,sometimes i wish they would listen, i ask them to ring me after six because i am at work and i get phone calls during the day,apart from that i got no...

Lue lisää

Freeman Jones Limited

Financial Wellness Group

12 years ago

Thank you for your feedback. I have asked the team to make sure we contact you after 6pm where possible. I hope this helps. Sarah Jolly Freeman Jones

Luotettu asiakas

Feefo Verified

12 years ago

Staff were so friendly and helpful. Easy to understand system and a huge weight has…

Staff were so friendly and helpful. Easy to understand system and a huge weight has been lifted. Many thanks

Luotettu asiakas

12 years ago

Friendly and very helpful staff who are always willing to go that extra mile to help you

Freeman Jones Limited

Financial Wellness Group

12 years ago

Thank you for your feedback. We are pleased to hear you are happy with the service you are receiving. I have passed your comments on to the team. Thank you Sarah Jolly Freeman Jones

Luotettu asiakas

Feefo Verified

12 years ago

Since taking out my IVA with Freeman Jones I have had no issues. Communication at…

Since taking out my IVA with Freeman Jones I have had no issues. Communication at first was good & I only need to contact them if I have any questions or queries. I'm still getting the odd letters...

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Freeman Jones Limited

Financial Wellness Group

12 years ago

Thank you for your feedback, we are pleased you are happy with the service we have been providing. It can take a few weeks for creditor letters to stop but please do send anything you receive in to us - I've sent you some pre-paid envelopes. Thank you Sarah Jolly Freeman Jones

Luotettu asiakas

Feefo Verified

12 years ago

I THINK THE SERVICE THAT FREEMAN JONES HAS PROVIDED HAS BEEN REALLY HELPFUL AND USEFUL TO…

I THINK THE SERVICE THAT FREEMAN JONES HAS PROVIDED HAS BEEN REALLY HELPFUL AND USEFUL TO SUIT MY NEEDS AND I APPRECIATE THE HELP THAT I HAVE RECIEVED FROM THEM. HOWEVER I AM REALLY DISPLEASED WITH...

Lue lisää

Freeman Jones Limited

Financial Wellness Group

12 years ago

Thank you for taking the time to leave feedback for us. I am sorry you are having problems with your current account, I have asked the team to get in touch to resolve these problems. I hope this helps Sarah Jolly Freeman Jones

Luotettu asiakas

Feefo Verified

12 years ago

Very helpful, very efficient and very professional.

Wilson Andrews Limited

Financial Wellness Group

12 years ago

Thank you very much for taking the time to leave feedback. Sarah Jolly Wilson Andrews

Luotettu asiakas

Feefo Verified

12 years ago

My personel advisor is easy to talk to very helpfull in aswering questions and made…

My personel advisor is easy to talk to very helpfull in aswering questions and made me feel at ease as i do get stressed and worried but she explained things easy to me which helped me a lot Thankyou

Freeman Jones Limited

Financial Wellness Group

12 years ago

We do understand it's often a difficult and stressful time and it's great that we have been able to help make things a little easier. Thank you for taking the time to leave feedback Sarah Jolly Freeman Jones

Luotettu asiakas

Feefo Verified

12 years ago

Good customer service

Freeman Jones Limited

Financial Wellness Group

12 years ago

It's great you're happy with the service you are receiving from us, thank you for taking the time to let us know. Sarah Jolly Freeman Jones

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

Miksi Feefo-arvosteluihin voi luottaa?

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Financial Wellness Group arvostelut

Miten Feefo-arvostelut kerätään?

Kuka voi jättää Feefo-arvostelun?

Miten tarkastamme arvostelut?

Miten käsittelemme väärennettyjä arvosteluja?