It's great that you are happy with the service we are providing.
Thank you for your comments.
Sarah Jolly
Freeman Jones
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Very friendly helpful staff who got me out of a bad situation
Very friendly helpful staff who got me out of a bad situation
Freeman Jones Limited
Financial Wellness Group
12 years ago
We are pleased we have been able to help, thank you for your feedback.
Sarah Jolly
Freeman Jones
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Hayley and the team have been great from day one :)
Hayley and the team have been great from day one :)
Gregory Pennington Limited
Financial Wellness Group
12 years ago
Thank you for your feedback, I have passed your comments on to Hayley and the team.
Sarah Jolly
Gregory Pennington
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Excellent service , no creditors have contacted me & I know that everything is being…
Excellent service , no creditors have contacted me & I know that everything is being dealt with ... Many thanks
Freeman Jones Limited
Financial Wellness Group
12 years ago
Thank you for taking the time to leave feedback, we're pleased you're happy with the service you're receiving from us.
Sarah Jolly
Freeman Jones
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Every single person I have spoken to has been very friendly and helpful
Every single person I have spoken to has been very friendly and helpful
Gregory Pennington Limited
Financial Wellness Group
12 years ago
Thank you taking the time to leave your feedback and comments.
Sarah Jolly
Gregory Pennington
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Although the service provided has helped me deal with my situation positively they failed to…
Although the service provided has helped me deal with my situation positively they failed to bring to my attention (which they are required to) that there are alternative providers available that do...
Lue lisää
Gregory Pennington Limited
Financial Wellness Group
12 years ago
CUS,FEE
Gregory Pennington Limited
Financial Wellness Group
12 years ago
I was concerned to read your comments and I am currently investigating this further for you.
As a Debt Management Plan Protocol Compliant provider, there are three ways that we flag the availability of free advice. Firstly, it is on our website, secondly your Advisor should have made it clear on the first call you had with us. Finally, before you sign up to anything we send you a Client Authority Pack that also contains details of how to access free advice services, along with full details of the service we provide and what we charge for it.
A member of the team has tried to get in touch with you to discuss this – we will try you again.
Thank you
Sarah Jolly
Gregory Pennington
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Very good service with prompt contacts by the team and great website for tracking progress!
Very good service with prompt contacts by the team and great website for tracking progress!
Gregory Pennington Limited
Financial Wellness Group
12 years ago
Thank you for taking the time to leave feedback.
It's great you are happy with our service and find GP Online useful for tracking your Plan.
Sarah Jolly
Gregory Pennington
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Communication via telephone difficult. Usually half hour wait. Dedicated line does not answer.
Communication via telephone difficult. Usually half hour wait. Dedicated line does not answer.
Wilson Andrews Limited
Financial Wellness Group
12 years ago
Thank you for your feedback.
Call answer times for Wilson Andrews aren't usually more than a minute, I have asked the team to check which number you have for us and confirm our email contact address with you.
I hope this helps and we look forward to speaking with you.
Sarah Jolly
Wilson Andrews
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Kate at freeman jones was absolutely fantastic, in the way she handled our application. It…
Kate at freeman jones was absolutely fantastic, in the way she handled our application. It seemed that there was never anything that was too much trouble. We are now on the road to recovery, when...
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Freeman Jones Limited
Financial Wellness Group
12 years ago
Thank you for taking the time to leave feedback.
We are pleased we have been able to help you, I have passed your comments on to Kate.
Sarah Jolly
Freeman Jones
0
Jaa
Luotettu asiakas
Feefo Verified
12 years ago
Mostly prompt and organized.
Still as massive help, even if they occasionally need prodding or help.
Mostly prompt and organized.
Still as massive help, even if they occasionally need prodding or help.
Gregory Pennington Limited
Financial Wellness Group
12 years ago
Thank you for taking the time to leave feedback.
I've asked to team to give you a call just to check that everything is running smoothly for you.
Sarah Jolly
Gregory Pennington
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.