Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

No Western Rosella option

My experience was overall good; however, I could not add my Western Rosella to the policy as there was no option for this breed. Every other Rosella was an option except for mine.

Nathan

ExoticDirect

6 years ago

Hello Miss Hawthorn, Thank you for your feedback, I will raise this with our team. If you are still looking for insurance for your Western Rosella, please give us a call on 0345 982 5505 and we can quote you over the telephone, our phone lines are open from 9am to 5:15pm. Kind regards, The exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

I they are great

Nathan

ExoticDirect

6 years ago

Hello Marie, Thank you for giving us a 5* Review. Thank you also for the lovely compliment! Kind regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Simple

The whole process of renewal was simple and efficient.

Nathan

ExoticDirect

6 years ago

Hello, Thank you for rating us 5*s. We are happy to hear you found the renewal process to be simple and efficient. Kind regards, The Exotic Direct Team.

Trusted Customer

Feefo Verified

BOURNEMOUTH

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Be safe be exotic

Fantastically and enjoying way which service provided. Recommend

Nathan

ExoticDirect

6 years ago

Hello Andrzej, Thank for for giving us a 5* Review! We are very pleased to know you have enjoyed the service we provide. Kind regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Ladattu media

Näytä kaikki media (1)

Alway been great but in the difficult time they were friendly professional and brilliant. Ottilie my hedgehog gives them 11/10

Nathan

ExoticDirect

6 years ago

Hello, Thank you so much for rating us 5*s very happy to hear that you found the team to be friendly, professional and brilliant! I would also like to pass our thanks to Ottilie the hedgehog for giving us a fantastic 11/10 rating! Kind regards, The Exotic Direct Team.

Luotettu asiakas

Feefo Verified

6 years ago

Louise was very helpful, efficient and friendly and dealt with my query quickly.

Alec

ExoticDirect

6 years ago

Than you for giving us this positive review and also for adding your comments. It's great to hear that Louise was able to help you and met all of your expectations. If we can ever be of any further help or assistance, please do get in touch. Very best regards, The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Good service

The customer service team we're very understanding, effective and efficient. I had lots of questions which were answered, one advisor was sympathetic and wished my little furball well.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your lovely comments regarding our understanding and efficient service and are very happy we were able to assist with your queries. We hope your little furball is recovering well! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Very straightforward no problem at all.

I certainly would. Good write ups very easy to deal with.

Louise

ExoticDirect

6 years ago

Hi John, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your positive comments regarding our application process and our service, thank you! Kind Regards The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Great service

Excellent service and very easy to get my guinea pigs insured.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! It is great to hear your comments regarding our excellent service and we are pleased to hear you have found our application process straight forward and easy! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Simple easy to deal with and very professional

Alec

ExoticDirect

6 years ago

Hi Bernard, Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that you found us easy to deal with also that our team met your expectations when you contacted us. If you ever have any questions about you policy, or need any other assistance, please do contact us and we'll do our very best to help. Best regards, The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

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