Miten Feefo-arvostelut kerätään?

Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.

Kuka voi jättää Feefo-arvostelun?

Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.

Miten tarkastamme arvostelut?

Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.

Miten käsittelemme väärennettyjä arvosteluja?

Feefo estää ihmisiä jättämästä väärennettyjä arvosteluja, koska pyydämme vain tarkastettuja ostajia antamaan palautetta.

Yrityksen ExoticDirect arvostelut

Näytetään kaikki 1,994 arvostelua

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Very helpful

It was to renew my policy. At this difficult time they made it easy.

Louise

ExoticDirect

6 years ago

Hi Susan, Thank you for your great review and for rating us with five stars! We are very pleased that you are happy with your renewal and that we were able to assist you at this difficult time. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

Norwich

6 years ago

Ladattu media

Very efficient, especially with the circumstances we are in at present.

Näytä kaikki media (1)

Mitä Trusted Customer sanoi ExoticDirect:

Very efficient, especially with the circumstances we are in at present.

Excellent customer service

Louise

ExoticDirect

6 years ago

Hi Alison, Thank you for your lovely review and for rating us with five stars! We are so pleased to hear your comments regarding our efficient and excellent customer service, thank you very much! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Excellent

Insured my Bosc Monitor in seconds! Easy process, and immediately covered. Certificate emailed also within seconds. Would highly recommend.

Louise

ExoticDirect

6 years ago

Hi Paul, Thank you for your great review and for rating us with five stars! We are delighted to hear your comments regarding our easy application process and that you would highly recommend us, thank you very much! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Another excellent renewal! Many thanks.

Louise

ExoticDirect

6 years ago

Hi Stephan, Thank you for taking the time to leave us your review and for rating us with five stars! We are very happy to hear your great comments regarding your renewal, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

I haven’t had any contact !!!

Louise

ExoticDirect

6 years ago

Dear Mr De Vine & Miss Skidmore, Thank you for your feedback and for bringing to our attention our records for you were out of date. After our telephone conversation a moment ago, as discussed, I can confirm that our records for you have been amended and a copy of your documents are in the post for you to your new address. Thank you again for your time today and for taking my call. I trust this has now been resolved but if you require any further assistance, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Good swrvice

Good communication, fast delivery

Louise

ExoticDirect

6 years ago

Hi Elizabeth, Thank you for taking the time to review us and for the five star rating! We are delighted to hear your great comments regarding our communication & fast service! Thank you. Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Quick, easy and fair priced

First time taking out pet insurance did it on the web quick and easy! And fair priced did a few comparisons and these took my fancy!

Louise

ExoticDirect

6 years ago

Hi Jake, Thank you for taking the time to review us and for the five star rating! We are so pleased to hear your great comments regarding our quick & easy website as well as our fair premiums. If you have any questions at all on your new policy, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Luotettu asiakas

Feefo Verified

6 years ago

Awesome. Quick and easy

Easy, clear and fast service

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are so pleased to hear your brilliant comments regarding our quick, easy and fast service, thank you!If you have any questions at all on your new policy, please do not hesitate to contact us. Kind RegardsThe Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

Very helpful, and very informative

Louise

ExoticDirect

6 years ago

Hi Adam, Thank you very much for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments regarding our helpful & informative service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Feefo Verified

6 years ago

Mitä Trusted Customer sanoi ExoticDirect:

10/10

Great service, product and price. Will certainly use this company again

Louise

ExoticDirect

6 years ago

Hi Dave, Thank you very much for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments regarding our service, products and premiums. Thank you! Kind Regards The Exotic Direct Team

Etkö ole saanut arvostelukutsua?

Feefo Trusted Service Awards

Riippumattomat palkintomme tunnustavat asiakaspalvelun parhaat brändit. Voittajat valitaan asiakkailta saatujen arvosanojen perusteella.

Mitä ovat Trusted Service Awards -palkinnot?

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