Hi Neil,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are delighted to hear your great comments regarding our helpful service, thank you!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi ExoticDirect:
Fantastic Customer Service from Hayley
After experiencing the tragic sudden death of my Parrot Tails after only four days of having him, Exotic direct helped me through the claim quickly and efficiently. As the death happened within 30...
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Hayley
ExoticDirect
6 years ago
Hi Yasmin,
Thank you so much for taking the time to leave your positive review and for your kind feedback.
It is lovely to hear about Pepe and we are so glad you choose to cover Pepe with us.
Please don't hesitate to contact us if you need anything in future.
Have a lovely day,
The Exotic Direct Claims team.
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Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi ExoticDirect:
Very easy to set up including direct debit but not had notification or acknowledgement in any form yet I’m sorry to say
Nathan
ExoticDirect
6 years ago
Hello Robert,
Thank you for the 4* Review.
Have you received your documentation yet? If not please do let us know via email or contact us on 0345 982 5505 and we will be happy to send this to you.
It can sometimes appear in the junk mail folder unfortunately.
We look forward to hearing from you.
Kind regards,
The Exotic Direct Team.
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Luotettu asiakas
Feefo Verified
6 years ago
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I feel happy with ExoticDirect
Fantastic. All my animals are registered with ExoticDirect
They’re good value and I know my babies are protected
Nathan
ExoticDirect
6 years ago
Hello,
Thank you for rating us 5*s.
We are very happy to hear that you feel protected and for good value too!
Kind regards,
The Exotic Direct Team.
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Jaa
Luotettu asiakas
Feefo Verified
6 years ago
It was a nice hassle service
Nathan
ExoticDirect
6 years ago
Hello,
Thank you for the 5* review!
Kind regards,
The Exotic Direct Team.
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Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi ExoticDirect:
The staff it was very good ,he knows very well his job and resolved my problem with cheers.
Louise
ExoticDirect
6 years ago
Hi Mihaela,
Thank you very much for taking the time to leave us your review and for rating us with five stars.
We are pleased to hear we were able to assist you with your policy.
Kind Regards
The Exotic Direct Team
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Jaa
Luotettu asiakas
Feefo Verified
6 years ago
Great!
Brilliant service
Louise
ExoticDirect
6 years ago
Hi There, Thank you very much for taking the time to leave us your review and for rating us with five stars.We are delighted to hear your great comments regarding our brilliant service, thank you!Kind RegardsThe Exotic Direct Team
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Jaa
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Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi ExoticDirect:
Brilliant
Brilliant support/service.
Louise
ExoticDirect
6 years ago
Hi James, Thank you very much for taking the time to leave us your review and for rating us with five stars.We are very pleased to hear your lovely comments regarding our supportive service, thank you!Please do not hesitate to contact us if you require any further assistance. Kind RegardsThe Exotic Direct Team
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Jaa
Luotettu asiakas
Feefo Verified
6 years ago
They was very polite and helpful
They was very polite and helpful and I would recommend them to other people
Louise
ExoticDirect
6 years ago
Hi There,
Thank you very much for taking the time to leave us your review and for rating us with five stars.
We are delighted to hear your lovely comments regarding our helpful service. We are also very pleased to hear you would recommend us to others, thank you!
Kind Regards
The Exotic Direct Team
0
Jaa
TC
Trusted Customer
Feefo Verified
6 years ago
Mitä Trusted Customer sanoi ExoticDirect:
Happy with the cover. Simple to renew. Totally hassle free.
Happy with your online service.
Never had to claim and hope I never will
Nathan
ExoticDirect
6 years ago
Hello Henry,
Thank you for leaving us a 5* Review!
We are pleased to know that you found the service to be hassle free and simple.
Kind regards,
The Exotic Direct Team.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Keräämme itsenäisesti palautetta kanssamme yhteistyötä tekevien yritysten puolesta. Alustamme tavoittaa vain todennetut ostajat, joten voit olla varma, että luet todellisten asiakkaiden arvosteluja.
Vain asiakkaat, joilla on tosite ostoksesta, voivat jättää Feefo-arvostelun. Varmistamme tämän ottamalla yhteyttä ostajiin heti kaupanteon jälkeen.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Varmistamme, että arvostelut ovat aidoilta asiakkailta vertaamalla niitä myyntiin tai tapahtumaan. Ihmisiä pyydetään jättämään arvostelu vasta sen jälkeen, kun he ovat ostaneet yritykseltä.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.