The service top class from initial contact to final delivery. The online support helped me navigate and provide all relevant information to order all relevant equipments for the gate. Gate looks...
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Adam Fiddy
Ruby Group
2 years ago
Hello Yash,
Thank you for your review, we are pleased you are happy with the order and the customer experience. Thank you so much for the suggestion of a trusted trader list, we shall take this onboard and look into this for future orders.
Thanks again :)
Reseñas de productos
Fecha de compra: 02/01/2024
0
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IF
Ian Fletcher
2 years ago
Satisfecho con la entrega
Lo que Ian Fletcher dijo sobre Ruby Group:
suiperb 11/10
Adam Fiddy
Ruby Group
2 years ago
Hello Ian,
Thank you so much for your review, your feedback is very important to us. We are delighted that you have rated us Superb!
Thank you for your kind words.
Genei
Customer Services
Fantastic service. Quality products and delivered on time. Easy to deal with.
Adam Fiddy
Ruby Group
2 years ago
Hello Neville,
Thank you for your 5-star review! We are so pleased to hear that you found our service fantastic, as well as our products and delivery.
We hope we have the pleasure of serving you again soon and thank you again for your kind words.
Kind regards,
Bryony
Customer Services
Pretty good delivery but not a lot of information before hand.
Adam Fiddy
Ruby Group
2 years ago
Hello Lee,
Thank you for taking the time to provide feedback on your experience with us and we appreciate your acknowledgment of the delivery service.
We understand the importance of pre-delivery information and will use your input to improve our communication process. Your insights are valuable, and we're committed to enhancing our customer experience. If you have any specific suggestions or concerns, please feel free to share them with us on customersupport@ruby-group.co.uk.
We hope to have the opportunity to serve you better in the future.
Kind regards,
Bryony
Customer Services
Ordered on line delivered within timeframe. Great quality door would definitely buy again from them.
Adam Fiddy
Ruby Group
2 years ago
Hello Pamela,
Thank you for sharing your positive experience! We're delighted to hear that our online ordering process, timely delivery, and the quality of the door met your expectations. It's fantastic to know that you would consider buying from us again.
We look forward to hopefully serving you in the future!
Kind regards,
Bryony
Customer Services
Hello,
We're honoured to be acknowledged as a recommended supplier; delivering excellent service, effective communication, and ensuring the quality of our goods. Thank you for your endorsement, and we eagerly anticipate the opportunity to serve you again in the future!
Kind regards,
Bryony
Customer Services
Ordered made to measure extra tall paddock gates just before Christmas, said ten working day approx til delivery which was no problem. In fact, an effective courier delivered them about three days...
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Adam Fiddy
Ruby Group
2 years ago
Hello,
We're so pleased to hear you received your made-to-measure gates before Christmas and that they exceeded expectations with a swift delivery and with the quality.
Thank you for choosing us, and we appreciate your positive feedback!
Kind regards,
Bryony
Customer Services
Reseñas de productos
Fecha de compra: 18/12/2023
0
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PE
Peter
Pembury Kent
2 years ago
Satisfecho con la entrega
Lo que Peter dijo sobre Ruby Group:
Fast efficient service. Good delivery.
Adam Fiddy
Ruby Group
2 years ago
Hello Peter,
We' are pleased to hear you found our service fast and efficient, and that the delivery met your expectations. Your satisfaction is important to us, and we appreciate your feedback.
Kind regards,
Bryony
Customer Services
Prompt delivery. Right sizes available for project with minimal waste.
Adam Fiddy
Ruby Group
2 years ago
Hello,
We really appreciate your positive feedback! Ensuring timely delivery is a priority for us, and we're delighted to have met your expectations.
It's also great to hear that the availability of the right sizes contributed to the efficiency of your project with minimal waste. Thank you for choosing us and we hope to serve you again soon!
Kind regards,
Bryony
Customer Services
Always friendly and my order was ready when I went to collect it.
Adam Fiddy
Ruby Group
2 years ago
Hello,
Thank you for your kind 5-star review, we really appreciate your valued custom and are so pleased to hear you find the service efficient and friendly.
We hope to see you again soon!
Kindest regards,
Bryony
Customer Services
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.
Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.