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Reseñas de Ruby Group

Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project.

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valoraciones en el último año

Ruby Group ya no es cliente activo de Feefo
Mostrando 3,310 reseñas
Cliente de confianza
1 year ago
Fecha de compra: 02/01/2024

Satisfecho con la entrega

Great service
The service top class from initial contact to final delivery. The online support helped me navigate and provide all relevant information to order all relevant equipments for the gate. Gate looks...

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Adam Fiddy
Ruby Group
1 year ago
Hello Yash, Thank you for your review, we are pleased you are happy with the order and the customer experience. Thank you so much for the suggestion of a trusted trader list, we shall take this onboard and look into this for future orders. Thanks again :)
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Ian Fletcher
1 year ago
Fecha de compra: 27/12/2023

Satisfecho con la entrega

Lo que Ian Fletcher dijo sobre Ruby Group:
suiperb 11/10
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Adam Fiddy
Ruby Group
1 year ago
Hello Ian, Thank you so much for your review, your feedback is very important to us. We are delighted that you have rated us Superb! Thank you for your kind words. Genei Customer Services
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Neville Sparks
1 year ago
Fecha de compra: 20/12/2023

Satisfecho con la entrega

Lo que Neville Sparks dijo sobre Ruby Group:
Replacement bespoke gate
Fantastic service. Quality products and delivered on time. Easy to deal with.
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Adam Fiddy
Ruby Group
1 year ago
Hello Neville, Thank you for your 5-star review! We are so pleased to hear that you found our service fantastic, as well as our products and delivery. We hope we have the pleasure of serving you again soon and thank you again for your kind words. Kind regards, Bryony Customer Services
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Mr Lee Phillips
1 year ago
Fecha de compra: 20/12/2023

Insatisfecho con la entrega

Lo que Mr Lee Phillips dijo sobre Ruby Group:
Okayish!
Pretty good delivery but not a lot of information before hand.
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Adam Fiddy
Ruby Group
1 year ago
Hello Lee, Thank you for taking the time to provide feedback on your experience with us and we appreciate your acknowledgment of the delivery service. We understand the importance of pre-delivery information and will use your input to improve our communication process. Your insights are valuable, and we're committed to enhancing our customer experience. If you have any specific suggestions or concerns, please feel free to share them with us on customersupport@ruby-group.co.uk. We hope to have the opportunity to serve you better in the future. Kind regards, Bryony Customer Services
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Pamela Gray
Lincoln
1 year ago
Fecha de compra: 19/12/2023

Satisfecho con la entrega

Lo que Pamela Gray dijo sobre Ruby Group:
Great Service
Ordered on line delivered within timeframe. Great quality door would definitely buy again from them.
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Adam Fiddy
Ruby Group
1 year ago
Hello Pamela, Thank you for sharing your positive experience! We're delighted to hear that our online ordering process, timely delivery, and the quality of the door met your expectations. It's fantastic to know that you would consider buying from us again. We look forward to hopefully serving you in the future! Kind regards, Bryony Customer Services
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Cliente de confianza
1 year ago
Fecha de compra: 19/12/2023

Satisfecho con la entrega

Recommended Supplier
Great service, communication and quality of goods
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Adam Fiddy
Ruby Group
1 year ago
Hello, We're honoured to be acknowledged as a recommended supplier; delivering excellent service, effective communication, and ensuring the quality of our goods. Thank you for your endorsement, and we eagerly anticipate the opportunity to serve you again in the future! Kind regards, Bryony Customer Services
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Cliente de confianza
1 year ago
Fecha de compra: 18/12/2023

Satisfecho con la entrega

Very prompt service, very good quality gates
Ordered made to measure extra tall paddock gates just before Christmas, said ten working day approx til delivery which was no problem. In fact, an effective courier delivered them about three days...

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Adam Fiddy
Ruby Group
1 year ago
Hello, We're so pleased to hear you received your made-to-measure gates before Christmas and that they exceeded expectations with a swift delivery and with the quality. Thank you for choosing us, and we appreciate your positive feedback! Kind regards, Bryony Customer Services
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Peter
Pembury Kent
1 year ago
Fecha de compra: 16/12/2023

Satisfecho con la entrega

Lo que Peter dijo sobre Ruby Group:
Fast efficient service. Good delivery.
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Adam Fiddy
Ruby Group
1 year ago
Hello Peter, We' are pleased to hear you found our service fast and efficient, and that the delivery met your expectations. Your satisfaction is important to us, and we appreciate your feedback. Kind regards, Bryony Customer Services
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Cliente de confianza
1 year ago
Fecha de compra: 10/12/2023

Satisfecho con la entrega

Prompt delivery
Prompt delivery. Right sizes available for project with minimal waste.
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Adam Fiddy
Ruby Group
1 year ago
Hello, We really appreciate your positive feedback! Ensuring timely delivery is a priority for us, and we're delighted to have met your expectations. It's also great to hear that the availability of the right sizes contributed to the efficiency of your project with minimal waste. Thank you for choosing us and we hope to serve you again soon! Kind regards, Bryony Customer Services
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Cliente de confianza
1 year ago
Fecha de compra: 08/12/2023

Satisfecho con la entrega

Great service
Always friendly and my order was ready when I went to collect it.
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Adam Fiddy
Ruby Group
1 year ago
Hello, Thank you for your kind 5-star review, we really appreciate your valued custom and are so pleased to hear you find the service efficient and friendly. We hope to see you again soon! Kindest regards, Bryony Customer Services
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Acerca de Ruby Group
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
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Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom
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Feefo Trusted Service Awards

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Acerca de Ruby Group
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.