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Reseñas de Ruby Group

Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project.

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valoraciones en el último año

Ruby Group ya no es cliente activo de Feefo
Mostrando 3,310 reseñas
Cliente de confianza
1 year ago
Fecha de compra: 07/01/2024

Satisfecho con la entrega

Great price and communication. Quality product
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Adam Fiddy
Ruby Group
1 year ago
Hello there Thank you so much for review.We are so happy you are pleased with everything. Do let us know if there is anything else we can do for you.Many thanks again Genei
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Cliente de confianza
1 year ago
Fecha de compra: 13/01/2024

Satisfecho con la entrega

Medios cargados
Excellent
It is the second time I am ordering from Ruby group. Very easy to order. Can track the order easy. Delivery prompt as promised and the materials are in excellent condition. This time I am building a...

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Adam Fiddy
Ruby Group
1 year ago
Hello there, Thank you so much for your kind words. Thanks so much for sending photos, the garden looks great! We are so happy you are pleased with everything. Do let us know if there is anything else we can do for you. Many thanks again Genei
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Cliente de confianza
1 year ago
Fecha de compra: 11/01/2024

Satisfecho con la entrega

My order was easily done online, acknowledged by them and delivered in just over a week with no problems.
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Adam Fiddy
Ruby Group
1 year ago
Hello There, Thank you so much for your review. We really appreciate the time you have taken to write your feedback. We are so happy that you are pleased with our service. Many thanks again Genei
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Robert Mawson
1 year ago
Fecha de compra: 09/01/2024

Insatisfecho con la entrega

Lo que Robert Mawson dijo sobre Ruby Group:
Poor Service
Deliver the item when stated- still have not recd goods as yet
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Adam Fiddy
Ruby Group
1 year ago
Hi Robert, Thank you for your feedback, I have yet to hear back from you once this had been resolved for you. I trust you have received the refund that I actioned? I hope you were able to use the board provided after the issues you had. Again my sincerest apologies for the trouble that this may have caused. I am terribly sorry again that there was a delay getting the board to you and the service is not what you expected. Please don't hesitate to get in touch in the future should you need anything at all. Many thanks and our apologies again Genei Customer Services
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Cliente de confianza
1 year ago
Fecha de compra: 11/10/2023

Satisfecho con la entrega

Quality product, great turn around time
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Adam Fiddy
Ruby Group
1 year ago
Hello There, Thank you so much for your review. We are so pleased you are happy with your gates. Do let us know if there is anything else we can do for you. Many thanks again Genei
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Allan
Peterborough
1 year ago
Fecha de compra: 04/01/2024

Satisfecho con la entrega

Lo que Allan dijo sobre Ruby Group:
Excellent purchasing experience
Great service from start to finish. Website is really clear, and the free sample option is fantastic before making a big purchase. Delivery on time too.
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Adam Fiddy
Ruby Group
1 year ago
Hello Allan, Thank you so much for your review. We really appreciate the time you have taken to give us feedback. Please let us know if there is anything else we can do for you. Many thanks again Genei
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Barry Taaffe
NR19 2EB
1 year ago
Fecha de compra: 07/01/2024

Satisfecho con la entrega

Medios cargados
Lo que Barry Taaffe dijo sobre Ruby Group:
Brilliantly made gate. Really rigid and made from quality timber.
From start to finished the service and product was fantastic. I will definitely recommend this company for a custom gate.
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Adam Fiddy
Ruby Group
1 year ago
Hello Barry, Thank you so much for your feedback. We are thrilled you love our products as much as we do. Do let us know if there is anything else you need. Many thanks again Genei
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Alexandru-Cristian Sfarlea
Edinburgh
1 year ago
Fecha de compra: 05/01/2024

Insatisfecho con la entrega

Lo que Alexandru-Cristian Sfarlea dijo sobre Ruby Group:
If I knew they where wet, I would not buy them
The delivery time was good and even the driver nice, but all the boards where wet, I had to hire a dehumidifier to dry them a bit as I bought them to use them as underfloor in the house, and now I...

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Adam Fiddy
Ruby Group
1 year ago
Hello Alexandru-Cristian, We have emailed and tried calling you but we have not been able to reach you.We are sorry this is not what you were expecting. As these boards are intended for external use only, due to the treatment we use, the boards would have been kept in our yard before being delivered and will not be effected by moisture. We also would not recommend them for flooring, moreover internal flooring, as this is not their intended use, please see here for how we would apply this product: Cladding Please do get in touch if you need to return these at all. We are sorry again this did not meet your expectations, please do let us know if there is anything we can do to help. We would like the opportunity to work with you to find the right product for you. Many thanks again Genei Customer Services
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Penny Robertson
1 year ago
Fecha de compra: 01/01/2024

Satisfecho con la entrega

Lo que Penny Robertson dijo sobre Ruby Group:
Beds are really well made and the bonus is they come already assembled. Perfect and look lovely in the garden.
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Adam Fiddy
Ruby Group
1 year ago
Hello Penny, We are thrilled that you are happy with the Beds. Thank you so much for your feedback, it means a lot that our customers are fully satisfied with our products. Many thanks again Genei
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Geoff Tompkins
1 year ago
Fecha de compra: 30/12/2023

Satisfecho con la entrega

Lo que Geoff Tompkins dijo sobre Ruby Group:
Great product, great service
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Adam Fiddy
Ruby Group
1 year ago
Hello Geoff, Thanks so much for the review, we are pleased you are happy with your order! Many thanks again Genei
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Acerca de Ruby Group
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
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Burdon Lane, Highampton, Beaworthy, Devon, EX21 5LX, United Kingdom
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Acerca de Ruby Group
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.