¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Flooring Direct

Mostrando 1,748 reseñas

Peter Chappelow

5 years ago

Lo que Peter Chappelow dijo sobre Flooring Direct:

Chappelow’s

Poor service very poor I was not be returning I buy a lot of flooring products for my business and rely on a good service it’s not acceptable

Flooring Direct

5 years ago

Hi Peter, We are sorry to hear that you're unhappy with the service you received. If you are a regular customer, we would suggest opening an account with our sales team who will ensure all your purchases run smoothly with clear communication. Thank you, Flooring Direct Team

Clive Duffield

County Antrim

5 years ago

Lo que Clive Duffield dijo sobre Flooring Direct:

Artificial Grass of high quality

Artificial Grass was a bit more expensive than we first thought of paying, but it is of a very high quality and was easy to work with when laying it down. The delivery process could however be...

Cliente de confianza

5 years ago

Very poor service.

After waiting more than 5 days, I had to phone flooring direct to ask why my order had not been delivered. I was told that it was out of stock. If an item is out of stock it should have been made...

Anthony Gordon

5 years ago

Lo que Anthony Gordon dijo sobre Flooring Direct:

I am beginning to think this company is a scam

2 weeks on and I have still not received my order. I have phoned and left messages but no one will answer the phone or call me back.

Julia Burns Hughes

5 years ago

Lo que Julia Burns Hughes dijo sobre Flooring Direct:

Disappointed

I haven't received my order yet so l am very disappointed in their service

Flooring Direct

5 years ago

Hi Julia, We hope you have managed to resolve this issue and are sorry you have experienced this. If you are still struggling then please don't hesitate to contact us! Thank you, Flooring Direct Team

Carol Sawney

5 years ago

Lo que Carol Sawney dijo sobre Flooring Direct:

I have not received it, customer service 0 as not been able to get through to speak to no one. No one has replied to my email. So asked my bank for a refund.

Flooring Direct

5 years ago

Hi Carol, We are sorry to hear you have experienced these problems. We hope you have managed to resolve these issues. If you require any further assistance then please make sure to contact us by phone, email, or social media. Thanks, Flooring Direct Team

Kirsty Downie

5 years ago

Lo que Kirsty Downie dijo sobre Flooring Direct:

Communication is key

Need easier and more means of communication. Sick of bad customer service being blamed on Covid.

Flooring Direct

5 years ago

Hi Kirsty, We try our best to provide different ways of contact for our customers. We currently have a Facebook and Instagram page we can be contacted on, as well as email and phone! Thanks, Flooring Direct Team

John Scobling

5 years ago

Lo que John Scobling dijo sobre Flooring Direct:

Seems like good quality

Yes I would recommend

Flooring Direct

5 years ago

Hi John, Thank you for your feedback. We are happy to hear that you are impressed wiht our product! Thanks, Flooring Direct Team

Liz Dawson

5 years ago

Lo que Liz Dawson dijo sobre Flooring Direct:

We have not as yet received our order.

Flooring Direct

5 years ago

Hi Liz, We hope that you have received your order and apologise for the delay you experienced. If you are still experiencing these issues then please feel free to contact our team who will be happy to help. Thanks, Flooring Direct Team

Cliente de confianza

5 years ago

Initially good until something is wrong

I experienced good service from ordering to delivery which only took 3 days. The quality of the product was good for the price. On inspection the vinyl flooring had a small tear and 3 bubbles about...

Flooring Direct

5 years ago

Hi, We are sorry that you experienced these issues. We hope you have since been contacted and your problems have been resolved. If you still have any problems, our team can now be contacted via email, phone, or social media. Thanks, Flooring Direct Team

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