¿Cómo se recopilan las reseñas de Feefo?

Recogemos reseñas de forma independiente en nombre de las empresas que trabajan con nosotros. Nuestra plataforma solo llega a compradores verificados, por lo que puede estar seguro de que está leyendo reseñas de clientes reales.

¿Quién puede dejar una reseña en Feefo?

Solo los clientes con prueba de compra pueden dejar una reseña en Feefo. Nos aseguramos de ello poniéndonos en contacto con los compradores inmediatamente después de la transacción.

¿Cómo verificamos las reseñas?

Verificamos que las reseñas procedan de clientes auténticos relacionándolas con una venta o transacción. Solo se invita a la gente a dejar una reseña después de hacer una compra con nosotros.

¿Cómo gestionamos las reseñas falsas?

Feefo evita que la gente deje reseñas falsas porque solo invitamos a opinar a compradores verificados.

Reseñas de Flooring Direct

Mostrando 1,748 reseñas

Mick

Banbury

5 years ago

Lo que Mick dijo sobre Flooring Direct:

Very pleased with the product and the service I received

Provided a good product at a fair price and good quick delivery very happy with the transaction

Flooring Direct

5 years ago

Hi Michael, We are happy to know you are pleased with the product and service you received. It's good to hear our delivery was quick for you. We hope you return for any future requirements. Thank you, Flooring Direct Team

Cliente de confianza

5 years ago

Medios cargados

Ver todos los medios (1)

Nothing like the picture and quality bad

Flooring Direct

5 years ago

Hi, We apologise that the product wasn't what you were expecting. We try our best to accurately describe our items so no one is left unhappy with what they receive. We are sorry you found the product dissatisfactory if there's anything we can do for you please don't hesitate to contact our customer service team. Thanks, Flooring Direct Team

Jason

Preston

5 years ago

Lo que Jason dijo sobre Flooring Direct:

Order still not arrived!

I received a dispatch email on the 20th May 2021, however on the 2nd June it still has not arrived

Flooring Direct

5 years ago

Hi Jason, We are sorry that you have experienced problems with the delivery. We hope this has since been resolved, but if not, then please contact our customer service team. Thanks, Flooring Direct Team

Alex Clark

Croydon

5 years ago

Lo que Alex Clark dijo sobre Flooring Direct:

A m still waiting for my order i try to contact you no one is picking up the phone please can you tell me vwhere my order is

Flooring Direct

5 years ago

Hi Alex, We are sorry to hear you have experienced this issue. We hope you have managed to resolve this, but if you are still struggling to get hold of one of our customer service team members, please ensure you have tried phone, email, and social media. Thanks, Flooring Direct Team

Rafael Sowa

Chard

5 years ago

Lo que Rafael Sowa dijo sobre Flooring Direct:

Very good service

Very good company, good looking internet site , easy to find something , quick delivery I’m very happy with my new artificial grass . Thank you

Flooring Direct

5 years ago

Hi Rafal, We are so pleased to hear you are happy with the products you have received. We try our best to make our products accessible to our customers by providing an easy website and various visual aids. Thank you, Flooring Direct Team

Cliente de confianza

5 years ago

Robust carpet protecter

Supplied good quality item on time. Wo7ld recommend to purchasers

Flooring Direct

5 years ago

Hi, We are happy to hear that you would recommend our products. We try our best to ensure our products are of good quality and our customers are satisfied. Thanks! Flooring Direct Team

Rebecca Healy

5 years ago

Lo que Rebecca Healy dijo sobre Flooring Direct:

The deliver was a stressful process but by the sounds of it I was lucky to even receive my order, I was also missing a part of my order which I haven’t bothered to chase up as I feel like I would get...

Flooring Direct

5 years ago

Hi Rebecca, We are sorry to hear that you experienced issues with your delivery. It's good to know you were helped by one of our team. I would encourage you to reach out about the missing part of your order as someone in our team would be happy to help! Thanks, Flooring Direct Team

Cliente de confianza

5 years ago

Poor customer service. Useless telephone number as they never pick up the phone

Flooring Direct

5 years ago

Hi, We are sorry you haven't received very good service. If you are still needing to get in touch with us please try email, phone or, our social media pages. Thank you, Flooring Direct Team

Cliente de confianza

5 years ago

Good flooring selection

Product was excellent but the delivery company was deplorable did not keep their delivery dates and tracking was nonexistent

Flooring Direct

5 years ago

Hi, We are sorry you experienced some issues with the delivery. We appreciate the feedback and will be sure to improve this for any future orders. Thanks, Flooring Direct Team

Harry Ellingworth

5 years ago

Lo que Harry Ellingworth dijo sobre Flooring Direct:

THEFT

Awful service, only half of our products came. I have been trying to contact them for 2 weeks with multiple calls and emails but all ignored. Over £300 taken from me with nothing to show!

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