Reseñas de Flooring Direct

Thank you for saying you would recommend Flooring Direct to others. We are also delighted to see how happy you are with our product and the speed with which we delivered it. Flooring Direct are working non-stop to improve our service in what are difficult times for everybody. Kind Regards!

Good Afternoon, Thank you for your comments. We do thank you for your patience and understand that there has been a delay. We are working with our agents and couriers to ensure that our customer service team get in contact with our customers to ensure that they are kept updated with any delays or communications. We are sorry for the inconvenience but we do apologise for the delay and are implementing measures to ensure this does not happen in the future. Kind Regards, Flooring Direct

Good Afternoon, We are very sorry to read about your experience. We are implementing steps and measures to help us deal with the unusually high number of queries and phone calls that we are experiencing. Our phone systems were seeing an unusually high number of calls, and we tried to upgrade our systems to help deal with these queries. In these difficult times, it is not easy to get required maintenance whilst also respecting social distancing and for that, we do apologise. I have instructed our customer service agents to reach out to you ASAP to see how we can resolve this situation. Kind Regards, Flooring Direct

Good Morning, Thank you for your kind comments on our service. We hope the artificial grass arrives with you soon and you will love the product. We would love to see some photos when it is finalised. Kind Regards, Flooring Direct

Good Morning, Thank you for your comments on the fast and efficient delivery that we were able to provide at Flooring Direct. We love providing a great service to customers and it is amazing to see you were pleased! Kind Regards, Flooring Direct

Good Afternoon, Thank you for your message. We have taken your feedback on board and are determined to ensure that this does not happen again. We are implementing certain measures to ensure that this does not happen again and that Flooring Direct can offer better and more direct communication from ourselves and our agents to our customers. Kind Regards, Flooring Direct

Thank you for your lovely comments about the service you received from Flooring Direct. We are proud to see that you thought we offered great items, as we aim to please all customers!

Good Morning, Thank you for the lovely description of the service you received from Flooring Direct. This is, of course, something we want to achieve with all our customers but the detailed response you have given us is a delight to read. I have passed it on the customer service team and it will give them a big boost! We would love to see some photos of the completed job as well! Kind regards.

Thank you for the five-star review. We are delighted you thought our services and products are five-star. Kind Regards, Flooring Direct

Good Afternoon Julie, We are delighted to see how impressed you were with our customer service at Flooring Direct. Your comments saying it has been swift and easy is something that we are delighted to read as this is something we have put a lot of work in to. Kind Regards, Flooring Direct