Reseñas de Flooring Direct

Good Morning, Thank you for your review. We appreciate all feedback, both good and bad. We have taken your comments on board and will conduct a thorough internal review with our couriers. Our team is working around the clock in these difficult times to ensure we are getting out our orders as normal, and it is disappointing to see that your expectations were not met. As mentioned, we will conduct a thorough investigation and will find a way to ensure that you receive your product. We do apologise for the inconvenience caused. Kind Regards, Flooring Direct.

Good Morning, We do apologise for this. I have processed a full refund for you and we can only apologise for the experience that you have had. We have investigated this and will ensure that this does not happen in the future. We do apologise sincerely for the inconvenience that you have experienced. Kind regards, Flooring Direct

Thank you for your lovely comments about the fast delivery you experienced with Flooring Direct. Thank you for commenting on the good quality and correct colour, we aim to please every customer.

Thank you for the lovely comments. The title says it all: 'Great service from Flooring Direct'. We are delighted to see how much we were able to achieve great satisfaction with your delivery and also the product in what is a difficult time! Kind Regards!

Good Afternoon, We do thank you for patience in receiving the order. In these times we are operating with a delay but we are trying our best to ensure that our customers are kept up to date with any delays or queries with their order. Kind regards, Flooring Direct

Good Morning, We do apologise for the delay in getting your order to you. We have looked into this and I believe we have been in contact to get this resent out to you. We have also been in contact with the courier to look investigate what has happened with your order. This is not how we want our customers to experience our service. We are implementing certain steps to ensure that this does not happen again for our customers. We do apologise for the inconvenience. Kind Regards, Flooring Direct

Thank you for your lovely comments about Flooring Direct's easy to use website. Our customer service team are working really hard to deliver good communication to all our customers in this troubled time. Kind regards, Flooring Direct

Thank you for your kind comments stating that you would use Flooring Direct again! We are also glad to see that you thought it was an easy process, something we have worked very hard to please our customers.

Good Morning, Thank you for the lovely comments on our excellent service and communication, something we have worked very hard on during these unusual times. It is great to see our customers are pleased with this! Kind Regards, Flooring Direct

Thank you for your kind and appreciative comments about our great service at Flooring Direct during these difficult times.

Good Morning, Thank you for the kind comments about the good product, good price and also that it was delivered in two days. Our fantastic customer service team are working around the clock to try and make sure our customers are happy with the service being delivered. Kind Regards, Flooring Direct