Reseñas de CaminoWays.com

Thank you for your feedback. If for any reason we cannot deliver, (in your case there were not enough people to cover the cost of a guided tour) our first objective is to immediately get speaking with you to explain the circumstances and offer the best closest alternative. Our mission is to respond as quickly and as accurately as possible and unfortunately some questions sometimes take a little more research then others. Again thank you for your feedback and remember as a returning customer you automatically receive 10% discount on your next tour. Kind regards, Michael, caminoways.com

and thank you for your feedback. I have investigated what happened here and it turns out that you were travelling during a very busy period on the Camino. There was no availability in 2 of our first choice hotels so we up graded you to country cottages at no extra cost. This of course was done when we created your holiday pack. Details of directions and transfer service for guest houses are in the holiday pack. CaminoWays.com is very focused on customer service, I apologise if an email slipped through the net. Kind regards, Michael, caminoways.com

Thank you so much for your feedback and useful suggestions. We really appreciate it, as it is the best way to improve our service. Le Puy is a much less traveled way and the offer for accommodation on the route is therefore smaller. Because they are mostly small hotels they can get fully booked very quickly, we'd like to apologise for any inconvenience, Marilyn. Our reservations team will be in touch see how we can help you in the future. Kind regards, Maria, caminoways.com

Thank you so much for your feedback and useful suggestions. We really appreciate it, as it is the best way to improve our service. Kind regards, Maria, caminoways.com

Thank you for your feedback and delighted to hear that you enjoyed your experience on the 'Way' If you book with us again, as a returning walker you will receive a 10% discount off your next tour. Jeremy

Thank you so much for your feedback, we'll take your suggestions into account. We will also get the reservations team to contact the hotel in Arcade. Kind regards, Maria, caminoways.com