Reseñas de CaminoWays.com

Thanks for getting in touch and with your valuable feedback. The Paris to Tours Way is a brand new tour that has not been very well travelled as such there are some glitches that are being refined. The hotels may be less familiar with our payment procedure then on other ways such as the Camino de Santiago. We are disappointed to hear of your poor experience at the hotel you mentioned and we will look into this, however we are happy to hear you had a good experience in your other 12 hotels. We did send a guide who prepared your walking notes and maps however we will revise these notes and thank you for bringing this to our attention. Kind regards, Michael, caminoways.com

Thanks for getting in touch and for your valuable feedback including the positive comments are important to us and we will take action were needed on this route. You ventured through some very small villages where accommodation is limited, hotels are provided to facilitate your walk and are not always a highlight of your adventure and equally it is not surprising that in remote areas the quality of internet is poor, which is understandable. Walking notes are under review, your feedback is very important and will influence how we present them as we continue to develop this walk. Kind regards, Michael, caminoways.com

Thanks for getting in touch and for your valuable feedback. Please be assured we did actually reserve a double room and as such this is what you should have been given. In circumstances such as these we would encourage our clients to contact us on the provided 24 hour contact number so we can address this issue if it arises. As always our notes are continuously updated. Buen Camino! Michael, caminoways.com

Thank you so much for taking the time giving us feedback. Nice talking to you earlier. We were disappointed to hear you didn't like those two hotels, as they are our first options in those towns, so we were keen to get more details. Alfonso 1X has a swimming pool and Carlos 96 is a very convenient family hotel with lift. We will look into the issues you mentioned over the phone and get our reservations team to contact the owners. Glad to hear you loved Teodora in Arzúa and the hotel in Portomarín. Looking forward to seeing you again next year. Kind regards, Maria Golpe, caminoways.com