How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headwater Reviews

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

128

5

1

2

1

137

ratings over the past year

Displaying all 1,513 reviews

DG

Dr Galpine

Headwater Verified

Esher

4 years ago

What Dr Galpine said about Headwater:

Helpful and efficient in handling both new bookings and changes to existing reservations. Always call back promptly when they say they will. Nice to have continuity with the same agent during (and...

0

MG

Mr Grant

Headwater Verified

4 years ago

What Mr Grant said about Headwater:

Very prompt and obviouysly listening carefully to our specifc concerns

0

MM

Mrs Mccormick

Headwater Verified

4 years ago

What Mrs Mccormick said about Headwater:

Megan has been so helpful with all of my enquiries - always polite and courteous and very quick responses to my enquiry.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo