Very pleasant sales advisor - Megan - knew (or quickly found out) all the details I needed. She answered the phone promptly and struck an excellent balance between friendly and professional. A very...
Read more
0
Share
Trusted Customer
Headwater Verified
4 years ago
Excellent first contact experience
Megan has been extremely helpful. When I explained that this was our first walking holiday and first time using Headwater, she explained everything very clearly. There was no hard sell, and she...
Read more
0
Share
MS
Mrs Sharman
Headwater Verified
4 years ago
What Mrs Sharman said about Headwater:
Enthusiastic and prompt service from Megan.
Listened and amended our quotation very quickly.
0
Share
MF
Mrs Farthing
Headwater Verified
4 years ago
What Mrs Farthing said about Headwater:
Excellent service
0
Share
MS
Mr Suddes
Headwater Verified
Billingham
4 years ago
What Mr Suddes said about Headwater:
The holiday was explained and my queries were answered and the best deal available was explained sorted
0
Share
Trusted Customer
Headwater Verified
4 years ago
very good customer service
very helpful & efficient
0
Share
MH
Mr Heikkinen
Headwater Verified
4 years ago
What Mr Heikkinen said about Headwater:
Fast responses and moving my vacation three times to new dates due the corona was easy.
0
Share
GB
Grant Bowie
Headwater Verified
Peebles
4 years ago
What Grant Bowie said about Headwater:
Excellent Booking Experience
Our enquiry was handled very pleasantly and promptly and within two days we had the holiday arranged including "extras".
0
Share
MJ
Mr Jones
Headwater Verified
4 years ago
What Mr Jones said about Headwater:
First class service after a slow start.
Despite a slow start to the booking experience, Stephanie picked up the booking and provided a first class service which was everything one could ask for when booking a holiday. The willingness to...
Read more
0
Share
MW
Mrs Williams
Headwater Verified
4 years ago
What Mrs Williams said about Headwater:
Thorough helpful person called Karen. Throughout the conversation she explained what she was doing. Great interpersonal skills and super efficient
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!