Very friendly and helpful staff and nothing seems to be an issue. They were happy to discuss options for local flights and various alternatives we asked about for our holiday and give us several...
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Trusted Customer
Headwater Verified
4 years ago
First time booking with Headwater, they have been extremely helpful
A very friendly and professional service, Megan Wyatt could not have been more helpful!
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Trusted Customer
Headwater Verified
4 years ago
Good company
Very good company. Well organised, helpful staff , great cycling routes. Bikes were good too and well maintained
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Trusted Customer
Headwater Verified
4 years ago
Sloppy approach to detail. What else will go wrong?
I requested single trip insurance for myself and my partner to include cover for extra days in Paris following bike trip. Initial quote included 17 days insurance for one of us, but only 9 days (not...
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Trusted Customer
Headwater Verified
4 years ago
Great service so far!
So far I have only just booked through Headwater, so cannot comment on the ongoing support or the service on the holiday, which is not until October. But I greatly appreciated the lovely manner and...
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Trusted Customer
Headwater Verified
4 years ago
Excellent speedy responses to queries and changes.
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Trusted Customer
Headwater Verified
4 years ago
Effective and efficient
Very efficient, answered questions and did a great job finding flights that worked
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Trusted Customer
Headwater Verified
4 years ago
Friendly, thoughtful, efficient and empathetic
I find Headwater staff to be really friendly and helpful. Very understanding when I had to cancel and rebook a holiday, ensuring that my deposit wasn’t lost. I couldn’t recommend them more. And the...
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Trusted Customer
Headwater Verified
4 years ago
Up to the usual standard
I have used Headwater many times, which speaks for itself. Joanne arranged the holiday as well as any of her colleagues in the past. Good attention to detail and nice to get the discount and wine!
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Ms Moore
Headwater Verified
4 years ago
What Ms Moore said about Headwater:
Megan was very accommodating in answering all of the questions we had regarding the tour that we were considering.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!