I booked on line and was rung the following day by a very pleasant young lady who sorted out any potential pitfalls before they arose.Very helpful to have had the call.
Paula Farmer
Headwater
3 years ago
Thank you for posting such a welcoming and positive review.
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Mike
Feefo Verified
Kent
3 years ago
What Mike said about Headwater:
Great service.
Polite and efficient for a tailor-made booking. Have used before and would use again.
Paula Farmer
Headwater
3 years ago
Thank you so much for posting such a welcome and positive review
Headwater Customer Services
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Trusted Customer
Feefo Verified
3 years ago
Seamless, frictionless and exceptional service
After originally booking with another couple, I tore my Achilles and required surgery so could no longer go skiing. Headwater were both understanding and empathetic to my situation and accommodated...
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Paula Farmer
Headwater
3 years ago
Thank you for posting such a positive review. We do hope that you are now on the mend and can look forward to your amended booking later on in the year.
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Trusted Customer
Feefo Verified
3 years ago
excellent responsive service. Very smooth
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ANNE-MARIE HARRISON
Feefo Verified
3 years ago
What ANNE-MARIE HARRISON said about Headwater:
It's too early to tell! So far so good!
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Brian Lloyd
Feefo Verified
Cheltenham
3 years ago
What Brian Lloyd said about Headwater:
Megan was super
I have used Headwater in the past with a very positive holiday. 12 years on and now booking another holiday so far my experience with Headwater is positive. A good start to what promises to be a...
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Trusted Customer
Feefo Verified
3 years ago
Cycle Amsterdam to Brussels.
Helpful. Friendly. Fast and efficient. Unlike some companies, if we are promised something it happens. Straight information with no blagging.
Same as previously which is why we return.
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RICHARD BENTLEY
Feefo Verified
3 years ago
What RICHARD BENTLEY said about Headwater:
Answered the phone in two rings efficient and friendly.
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Trusted Customer
Feefo Verified
3 years ago
Very friendly and helpful representative dealt with our holiday requirement
Representative was very helpful and patient when booking our holiday.
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ANDREW BEDFORD
Feefo Verified
3 years ago
What ANDREW BEDFORD said about Headwater:
Great service.
Megan was very helpful and efficient. She was also extremely friendly and cheerful.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!