Responses to our queries were prompt and helpful although the choice of walking holidays in one location - which was our preference - was a bit limited.
Steph
Headwater
3 years ago
Thank you for you comments and I am pleased we provided a good service. We are continually adding new and exciting trips to our programme and I will feedback your comments about our single centre choices to our programme managers. If there is anywhere in particular you are interested in do drop us an email and we can put the suggestion forward.
Stephanie
1
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RK
ROBERT KITCHINGMAN
Feefo Verified
3 years ago
What ROBERT KITCHINGMAN said about Headwater:
Thanks Megan.
Steph
Headwater
3 years ago
I'm glad Megan was able to get you holiday booked to look forward too.
Stephanie
1
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TN
TREVOR NORWOOD
Feefo Verified
3 years ago
What TREVOR NORWOOD said about Headwater:
Great service
Jo was incredibly helpful and her guidance was invaluable.
Steph
Headwater
3 years ago
Thank you so much for your lovely comments. Jo will be so pleased :-)
Have a wonderful holiday, not long to wait!
0
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Trusted Customer
Feefo Verified
3 years ago
Friendly and professional service
Ease of booking
Steph
Headwater
3 years ago
Thank you for your review. We like to make the booking process as easy as possible and enjoy getting you a trip arranged to look forward too.
Stephanie
0
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NICHOLAS LE-FAYE
Feefo Verified
3 years ago
What NICHOLAS LE-FAYE said about Headwater:
Very efficient and helpful booking process
Steph
Headwater
3 years ago
Thank you so much. These are just the comments we love to read :-)
Stephanie
0
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Trusted Customer
Feefo Verified
3 years ago
Very efficient, invoice produced and emailed as we spoke. I just wishHeadwater was not so expensive
Steph
Headwater
3 years ago
Thank you for your welcome comments on our efficiency.
I can understand on face value these types of holiday can look expensive: however booking a holiday via a
trusted and well known organisation such as Headwater, means we do not compromise on dotting the I’s and crossing the T’s.
Many thanks
Stephanie
0
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Trusted Customer
Feefo Verified
3 years ago
Efficient booking process
Efficient service. Answered phone promptly. Friendly advisor. Knowledgeable and very helpful. Did respond quickly when needed and everything was easy and a smooth process.
Steph
Headwater
3 years ago
Thank you very much for these great comments. We love to hear we are doing well :-) A fabulous trip booked to look forward to!
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Trusted Customer
Feefo Verified
3 years ago
helpful
very helpful
Steph
Headwater
3 years ago
Thank you. I am glad we were able to provide a good service.
Stephanie
0
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Trusted Customer
Feefo Verified
3 years ago
Very easy to work with
I dealt with Megan Wyatt: she was extremely polite, responsive and efficient. I wanted a more customised holiday than advertised and as such had several questions / requests - she dealt with them all...
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Steph
Headwater
3 years ago
Thank you for your lovely review and kind word about Megan. She will be thrilled by your comments :-) You have booked one on my favourite destinations, I hope you have a wonderful time.
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Trusted Customer
Feefo Verified
3 years ago
Prompt replies and answered every query
Steph
Headwater
3 years ago
Thank you for you comments. I am glad we were able to secure your holiday quickly and efficiently.
Stephanie
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!