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Headwater Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,463 reviews

PETER BRYANT

Feefo Verified

GBR

3 months ago

What PETER BRYANT said about Headwater:

Headwater the cycle holiday experts

I always book my cycle holidays through Headwater because I’m assured of excellent service and a thoroughly enjoyable holiday

Sophie

Headwater

3 months ago

Thank you for your lovely review! We are delighted you choose Headwater for your cycling holidays and really appreciate your continued support. Sophie Customer Relations Executive

JEAN EVANSON

Feefo Verified

GBR

3 months ago

What JEAN EVANSON said about Headwater:

Tailored to our needs

Hannah was very responsive to the ideas we had to add extra nights into our holiday. She also helped us choose the appropriate flight to make the journeys more pleasant. Prompt communication and we...

Sophie

Headwater

3 months ago

Thank you for your kind review! We are so pleased Hannah could help with your extra nights and flights, and delighted that you're happy with the holiday we have put together. Sophie Customer Relations Executive

ANDREW PILKINGTON

Feefo Verified

4 months ago

What ANDREW PILKINGTON said about Headwater:

Easy booking

The booking process has been very straightforward and efficiently handled.

Sophie

Headwater

3 months ago

Thank you for taking the time to leave such positive feedback. I am so glad to hear the booking process was clear and handled efficiently for you. Sophie Customer Relations Executive

ISOBEL GEORGE

Feefo Verified

GBR

4 months ago

What ISOBEL GEORGE said about Headwater:

Excellent from first enquiry through to booking.

Excellent, prompt and friendly. I thought the very clear, itemised invoice was excellent. Transparent about the additional costs. Equally impressed with the initiative to include the rail tickets we...

Sophie

Headwater

3 months ago

Thank you so much for your lovely feedback! We are delighted to hear that you found everything clear, helpful, and friendly. I will be sure to pass your kind words on to Luke, he will be delighted to know he made such a positive impression. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

4 months ago

Extremely good service from Stephanie. She listened to what we wanted, presented a clear and professional looking quotation and was very clear in explaining the next steps.

Sophie

Headwater

4 months ago

Thank you for your kind words! We are delighted Steph could provide such a clear and helpful experience. Sophie Customer Relations Executive

LINDA

Feefo Verified

GBR

4 months ago

What LINDA said about Headwater:

Great service

I found Andrew, our travel consultant, to be very patient, friendly and professional in his approach. He was a pleasure to deal with and responded very promptly to emails. He took time to explore...

Sophie

Headwater

4 months ago

Thank you for taking the time to share such wonderful feedback. We are delighted to hear how positive your experience was with Andrew and that he was able to be so supportive and make such a difference in your booking process. I have passed on your kind words to himself and the team. Sophie Customer Relations Executive

JOANNE JACKSON

Feefo Verified

GBR

4 months ago

What JOANNE JACKSON said about Headwater:

Timely, Responsive and informative service from the lovely headwater team

The service was excellent as always and my emails were responded to promptly with the information I required. Nothing appears to be too much trouble for the staff at Headwater

Sophie

Headwater

4 months ago

Thank you so much for taking the time to leave such a kind and positive review. The team, especially Andrew will be delighted to hear their effort has made a great impact. Sophie Customer Relations Executive

MARK PITCAIRN KNOWLES

Feefo Verified

GBR

4 months ago

What MARK PITCAIRN KNOWLES said about Headwater:

Efficient, knowledgeable and friendly

Sophie

Headwater

4 months ago

Thank you for your kind words regarding your booking experience. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

4 months ago

Great service

Very helpful, clear information.

Sophie

Headwater

4 months ago

Thank you for taking the time to leave such a kind review. Sophie Customer Relations Executive

IAN W

Feefo Verified

GBR

4 months ago

What IAN W said about Headwater:

Positive booking experience

Professional and supportive

Sophie

Headwater

4 months ago

Thank you for your positive review. Sophie Customer Relations Executive

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