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Headwater Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,463 reviews

Trusted Customer

Feefo Verified

3 months ago

Another Headwater holiday to look forward to!

Excellent service. No trouble getting through to a very friendly member of staff - Megan. She went through all our requirements - adding on extra nights, upgrades, etc., and informed us of all the...

Sophie

Headwater

3 months ago

Thank you for such kind feedback. We are so pleased Megan was able to help with all the details and make the booking process easy. We hope you have a wonderful time on your next Headwater Holiday! Sophie Customer Relations Executive

FIONA HOPE

Feefo Verified

3 months ago

What FIONA HOPE said about Headwater:

Excellent service

Great customer service again from Headwater. Our second holiday booked with them again.

Sophie

Headwater

3 months ago

Thank you for your continued support. We are so pleased to have helped with your second Headwater Holiday. Sophie Customer Relations Executive

STEPHEN DICKINSON

Feefo Verified

GBR

3 months ago

What STEPHEN DICKINSON said about Headwater:

Excellent

Dedicated and professional. Headwater carefully listens to your requests and then finds and creates the perfect holiday. Thank you Hannah.

Sophie

Headwater

3 months ago

Thank you for taking the time to leave such a kind review. We are thrilled you had a great experience, and I will be sure to pass your kind words on to Hannah. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

3 months ago

Sophie

Headwater

3 months ago

Thank you so much for taking the time to leave a positive review regarding your Headwater experience. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

3 months ago

Sophie

Headwater

3 months ago

Thank you so much for taking the time to leave a 5 star review, it means a lot to the entirety of the Headwater team. Sophie Customer Relations Executive

YURY MILGRAM

Feefo Verified

3 months ago

Sophie

Headwater

3 months ago

Thank you so much for your 5-star review. We really appreciate your confidence in Headwater and hope you have a fantastic time whilst away. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

3 months ago

Very efficient, friendly and helpful response to my initial enquiry from Stephanie, thank you.

Sophie

Headwater

3 months ago

Thank you so much for your lovely feedback! We are really glad Steph was able to help so efficiently. Sophie Customer Relations Executive

JEREMY THOMAS

Feefo Verified

GBR

3 months ago

What JEREMY THOMAS said about Headwater:

Highly recommended

Excellent service from Stella during an initial enquiry and a subsequent booking. She was patient, thorough and courteous - thank you. Highly recommended.

Sophie

Headwater

3 months ago

Thank you so much for your lovely feedback. I am delighted to hear Stella provided such patient and thorough service during your enquiry and booking. We really appreciate the recommendation! Sophie Customer Relations Executive

PATRICK

Feefo Verified

GBR

3 months ago

What PATRICK said about Headwater:

Great booking experience.

Excellent service all round. In making the booking I was able to get through to a representative without any waiting. The service was helpful and very well informed, seeming to know the facts on the...

Sophie

Headwater

3 months ago

Thank you so much for your wonderful review. We are delighted to hear you received such helpful and efficient service throughout your booking. It means a great deal to the team, and we are thrilled we could make the process smooth and straightforward for you. Sophie Customer Relations Executive

Trusted Customer

Feefo Verified

3 months ago

Easy booking process

Stephanie has Headwater was super helpful and knowledgeable and provided everything we needed in booking our self-guided walking trip in Malta

Sophie

Headwater

3 months ago

Thank you for your wonderful review! We are delighted to hear that Stephanie was so helpful and knowledgeable while organising your self-guided walking trip. We hope you have an amazing time. Sophie Customer Relations Executive

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