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Headwater Reviews | Customer Service Reviews for https://www.feefo.com/reviews/headwater-holidays-ltd | Feefo

Displaying all 1,312 reviews

LYNNE

Hampshire

22 days ago

Date of purchase: 05/19/2025

What LYNNE said about Headwater:

Helpful booking system

Very helpful advisor on phone. She knew the holiday, and made some helpful suggestions.

Steph

Headwater

17 days ago

Thank you very much for your review and 5*'s, it means a lot to the team. I will make sure to pass on your comments to Kate. Stephanie

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Trusted Customer

25 days ago

Date of purchase: 05/20/2025

Great company!

Always excellent service! Appreciate the rapid responses and detail.

Steph

Headwater

25 days ago

Thank you very much for your kind words. You have 2 great trips to look forward to:-) Stephanie

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PATRICK

26 days ago

Date of purchase: 05/19/2025

What PATRICK said about Headwater:

Friendly efficient booking

The booking staff are always so helpful. The phone is answered promptly. The staff know the products very well and bend over backwards to accommodate all requests relating to any trip. I have...

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Steph

Headwater

25 days ago

Thank you for such wonderful comments. Your second visit to the Dordogne, I understand why, it's my favourite region in France. Have a wonderful time. Stephanie

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Trusted Customer

1 month ago

Date of purchase: 05/10/2025

Delightful staff made booking our holiday enjoyable.

The staff were delightful. They listened to our requests and were very quick to respond.

Steph

Headwater

27 days ago

Thank you for your wonderful comments. Luke will be thrilled to read this :-) Vienna to Budapest is such a fantastic trip, you will have a wonderful time I'm sure! Stephanie

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DAVID WILLIAMS

Hants

1 month ago

Date of purchase: 05/06/2025

What DAVID WILLIAMS said about Headwater:

Good booking experience

everything about booking process and cost clearly explained, options talked through , felt perssonal

Steph

Headwater

1 month ago

Thank you for taking the time to pop a review on for us. Have a wonderful time in Switzerland :-) Stephanie

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HARRIET KEMP

Chichester

1 month ago

Date of purchase: 05/07/2025

What HARRIET KEMP said about Headwater:

Great holidays and well managed

Always very responsive and helpful. Come back with options and check with us first

Steph

Headwater

1 month ago

Thank you very much for your review and 5 *'s It has been a pleasure talking to you and helping arrange your holiday. Stephanie

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CATHERINE HUBBARD

Cambridge

1 month ago

Date of purchase: 05/06/2025

What CATHERINE HUBBARD said about Headwater:

excellent service

Prompt, informed, friendly but professional.

Steph

Headwater

3 days ago

Thank you for you your review :-)

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Trusted Customer

1 month ago

Date of purchase: 04/26/2025

Cross Country Skiing Holiday

Friendly and knowledgeable. Explained everything really well.

Steph

Headwater

1 month ago

Thank you for your review and 5*'s Cross Country Skiing in Venabu is our most popular trip and I know you will have a fabulous time. Stephanie

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Trusted Customer

1 month ago

Date of purchase: 04/29/2025

Steph

Headwater

1 month ago

Thank you for taking the time to rate us. Have a great trip to Portugal :-) Stephanie

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Trusted Customer

1 month ago

Date of purchase: 04/28/2025

I have had excellent service from Luke from initial enquiry right through to finalising plans for our holiday. He was very friendly, easy to talk to and thorough with information we required. Emails...

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Steph

Headwater

1 month ago

Thank you for your wonderful review. I will pass on to Luke, he will be so pleased. Malta and Gozo are one of my favourite destination and I am sure you will have a great time :-) Stephanie

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About Headwater

Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!

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01606 369426

Unit 1, Theatre Court, London Road, Northwich, Cheshire, CW9 5HB, United Kingdom