We sincerely apologize for the inconvenience and frustration caused by this experience. We understand how disappointing this must have been and would appreciate the opportunity to investigate what happened.
Please contact us directly by email with a few more details about your booking and experience so we can look into this matter further and assist you.
Thank you for bringing this to our attention, and we apologize again for the inconvenience.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
