Kennung am airport war sehr schlecht. Kein Empfang mit schild/name sondern eine 15m lange Wand mit Namen. Nach dem 200 Passagiere vor der Wand standen gab es kein durch kommen 45 min. Warten.
Sonst...
I booked the shuttle from Antalya Airport to Avsallar.
I had to wait for the shuttle one hour and half but this was mentioned when I booked it. Everything was as expected. Good service.
Everything worked well. Easy to find bus departure location at airport (Alicante). Friendly staff.
We were on last stop, so... yes, took a long time to reach our location. Many stops on the way. But...
Read more
Date of purchase: 30/10/2026
0
Share
RS
Richard Sullivan
Feefo Verified
ESP
5 days ago
What Richard Sullivan said about Shuttle Direct United Kingdom:
Einziger Schalter am Flughafen ohne Personal und Rollos zu war von Shuttle Direkt. Zum Glück gab es andere netten Mensch und uns informiert hatten wie es laufen sollte/wird.
Irgendwann kam der Fahrer...
Read more
Customer Services
Shuttle Direct United Kingdom
12 days ago
wir möchten uns aufrichtig dafür entschuldigen, dass Sie und Ihre Familie während Ihres Transfers auf Korfu eine so unangenehme Erfahrung machen mussten. Wir können Ihre Enttäuschung hinsichtlich der Wartezeit, der Beschaffenheit der gewählten Route und des Verhaltens des Fahrers gut nachvollziehen. Es tut uns sehr leid, dass die Fahrt nicht Ihren Erwartungen entsprochen hat.
Bitte seien Sie versichert, dass wir Ihr Feedback sehr ernst nehmen. Wir werden den Vorfall mit unserem Dienstleister besprechen, um die angesprochenen Probleme zu untersuchen und gemeinsam daran zu arbeiten, die Qualität und Zuverlässigkeit unserer Dienstleistungen in Zukunft zu verbessern.
Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Wir bedauern die entstandenen Unannehmlichkeiten und wissen Ihre Rückmeldung zu schätzen, da sie uns dabei hilft, Verbesserungsbedarf zu erkennen.
Date of purchase: 18/10/2026
0
Share
HS
Horst Schulz
Feefo Verified
13 days ago
What Horst Schulz said about Shuttle Direct United Kingdom:
Ich habe zu meiner Abholzeit keine Email erhalten ,ich musste mich telefonisch erkundigen - das ist nicht gut !!!
Date of purchase: 20/10/2026
0
Share
AB
Achim Bellheim
Feefo Verified
DEU
13 days ago
What Achim Bellheim said about Shuttle Direct United Kingdom:
If I order a limousine for two people based on the picture on the website, I don't expect to be driven around in an uncomfortable, rickety 15-passenger bus.
Customer Services
Shuttle Direct United Kingdom
12 days ago
We sincerely apologize that your experience did not meet your expectations, and we understand your disappointment regarding the vehicle provided.
However, we would like to clarify that your booking was made for an economy car. The local service supplier is responsible for providing the service and may assign any vehicle type available at the time to fulfill the reservation. Unfortunately, the supplier is not contractually obligated to inform customers in advance if the vehicle provided differs from the one shown in the illustrative images on the website.
We regret any inconvenience this may have caused and appreciate you sharing your feedback with us. Your comments are important, and we will take them into consideration as we continue working to improve the clarity of our service descriptions and customer experience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
