Allowed me to make a booking and took money but then cancelled. Refunded to account but took a couple of days to arrive
Sara Pérez
Shuttle Direct United Kingdom
6 years ago
Dear Michelle,
First of all, thank you for your feedback. All opinions help us improve our service daily. We are very sorry you are not satistated with our service (but refunds are not automatically, normally takes a few days). Please, send us an email to customer.care@viajesalameda.com to looking into this. Thank you in advance.Best Regards
Excellent service. A driver was waiting at the airport when we arrived. They sent a text 24hrs before the return journey, to say what time we would be picked up and were very punctual. the drivers...
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Product reviews
Date of purchase: 19/11/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Shuttle Direct United Kingdom:
Great service
Product reviews
Date of purchase: 05/03/2020
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Trusted Customer
Feefo Verified
6 years ago
Very professional courteous service in style !
Product reviews
Date of purchase: 20/02/2020
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Trusted Customer
Feefo Verified
6 years ago
Excellent service. I recently used Shuttle Direct on four different occasions, and each time was perfect.
My only suggestion is that they set up an automated email programme giving customers a...
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Product reviews
Date of purchase: 05/03/2020
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Shuttle Direct United Kingdom:
The driver was on time but the car we went in didn’t feel safe at all and the driving was erratic. We were very glad to get out in one piece!
Sara Pérez
Shuttle Direct United Kingdom
6 years ago
Dear Dominic,thank you in advance for your comment and for use our service. We are very sorry for the inconvenience. We take notes and we will work for improve the service.
Best Regards
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
