We got to the airport and they weren't where they told us they'd be. We ask around and noone had heard of them, I phoned 4 of their numbers from online, texts and emails and none of them were valid...
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Sara Pérez
Shuttle Direct United Kingdom
6 years ago
Dear Sam,First of all, thank you for your feedback and for use our service. We are really sorry for the inconvenience caused. Please, send us an email to customer.care@viajesalameda.com to looking into this. Thank you in advance.Best Regards
Product reviews
Date of purchase: 26/01/2020
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Trusted Customer
Feefo Verified
6 years ago
Return journey very good picked up on time & quick transfer but the outward trip was delayed as we waited 45 mins at Alicante airport for the coach to fill up before leaving!
Product reviews
Date of purchase: 14/01/2020
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Shuttle Direct United Kingdom:
Refund cancelled trip which they cancelled. Never received the refund and had bad attitude when trying to sort out the problem. Still not received the money after over a month!!!
Sara Pérez
Shuttle Direct United Kingdom
6 years ago
Dear Paula,Thank you for your feedback. We are really sorry for the inconvenience caused. Please, send us an email to customer.care@viajesalameda.com to looking into this. Thank you in advance.Best Regards
The shuttle did not arrive so we had to call Uber. We had asked for a 4:30 am pickup and at 4:55 with no vehicle and a 7 am international flight in Vienna Austria, we were most disappointed.
Sara Pérez
Shuttle Direct United Kingdom
6 years ago
Dear Customer,First of all thank you for your comment. We are very sorry for the inconvenience caused. Please, send us an email to customer.care@viajesalameda.com to looking into this. Thank you in advance.Best Regards
I booked a shuttle from Paphos Airport to my accommodation Elysia Park Universal as advertised on the website. When I arrived at the Airport Amber Voyage refused to drop or pick me up from Elysia...
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Sara Pérez
Shuttle Direct United Kingdom
6 years ago
Dear customer,Thank you for your feedback. We are really sorry for the inconvenience caused. Please, send us an email to customer.care@viajesalameda.com to looking into this. Thank you in advance.Best Regards
Date of purchase: 28/02/2020
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Shuttle Direct United Kingdom:
Very prompt and friendly
Date of purchase: 09/01/2020
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Trusted Customer
Feefo Verified
Velp
6 years ago
What Trusted Customer said about Shuttle Direct United Kingdom:
I purchased my shuttle service prior to my trip. I was a little nervous because I’ve never been to Zijuatanejo before. The entire experience was seamless!!! Purchasing the transport online is...
We had a private transfer and the driver was waiting for us at the airport when we went through customs. Bus was only 4 minutes passed the planned pick up time for return journey to airport. Have...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
