Generally good, return crossing was choppy but Captain steered a course to minimise this. Outward from Southampton at 0715 led to a 25 minute queue for breakfast, no comprehension by the crew to have...
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Trusted Customer
11 years ago
Date of purchase: 07/11/2013
Fantastic service - slick, professional and super customer service.
Good service and good experience marred only by food and drink. The service for food is always too slow- the organisatio. Behind the cou ter is inefficient and it's noticeably expensive. With better...
I feel that you should have an hourly service all through the year as people ccontinue to work . I should not be based on tourism only. We still need to get to and from to the Island to work.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We would love to operate more sailings in the winter but we use this period to refit each of our ro-pax ships. Unfortunately, this requires the mandatory dry-docking of each vessel. On the positive side, we operate the same number of Red Jet passenger sailings throughout the year.
Kind regards
Customer Service Team
Excellent clear service from booking to disembarking. Friendly staff on the Ferries and in the terminal buildings. Very efficient staff on ferry, very clear information for passengers. Ran...
It was all great until I had a good 6 hours drive down the motorways to get home! Long journey, so gets quite tiring. I had phoned a few days earlier to bring the home journey back to the island to...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.