Loading and unloading were efficient. Staff were friendly and efficient. We missed our ferry across due to traffic holdup but were put on the next ferry without a problem.
Your crew and staff on land are first class: well trained and responsive. We travel with you regularly and are happy: we wish it was as easy to book on the American Airlines website!
One slight...
We were very pleased with both the outward journey and the return. We arrived at East Cowes very early for our return and at a cost of just £2 we were able to get a much earlier return crossing
I would appreciate somewhere a little more comfortable to sit with my dogs - the present area is cold and wet - as we pay the same fare as everyone else I think it is only fair that we have...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
11 years ago
We are hoping to announce changes to our dog policy in the near future - watch this space!
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Trusted Customer
11 years ago
Date of purchase: 24/11/2013
Excellent all round. I will us the ferry more often.
I have always experienced a brilliant service between E Cowes to Southampton and my return journey. The Red Funnel staff are always friendly and helpful.
My only problem yesterday was that I was concerned i MAY not make the 16:30 return trip. I phoned & was advised it could be changed to 18:00 on a cost of £5:00. -- Staff told me later that if i had...
Toilets not very clean, but nice comfortable journey.
The guys who park you on board need to realise that enough room needs to be left for customers to be able to open their car doors wide enough so...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.