Not made to feel embarrassed that you you had a tatty suite they were great sue who came showed me how to remove them and put them back on nothing to much trouble. Love them looks like a new...
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Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear how pleased you are with the service received and your recently fitted covers.
Service was excellent from start to finish. I was contacted to make sure I had received the sample fabric I had chosen and told how long the covers would take. All very good.
Tara
Plumbs
3 years ago
Thank you for your feedback. We're really pleased to hear that you have received excellent service throughout the progress of your order.
MM
Mrs Mead
3 years ago
The covers fit very well and the settee looks very nice, has a new lease of life.
Very pleased indeed.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear that your covers have fitted beautifully and that you are pleased with the end result.
We’re delighted with our reupholstered sofa, just what we wanted. Very helpful staff throughout the process.
Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear that you are happy with your reupholstery order and that you have been delighted with the service received.
Date of purchase: 28/04/2023
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Trusted Customer
Feefo Verified
3 years ago
Rather disappointed after the rep had left. Finish was no where as good as we expected after spending £3000. After closer inspection we found that the application of the covers was poor . We almost...
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Tara
Plumbs
3 years ago
Thank you for your review. We're sorry to hear that you wasn't happy with the overall fitting of the covers, which resulted in you having to re-dress and that after minor adjustments required you are now satisfied with the fit. We appreciate your feedback and I can assure you that your review will be passed onto the Head of Sales.
Trusted Customer
3 years ago
Very unhappy with your response to our comments
Just to say you are sorry for the treatment we received is a very poor response indeed from a company of your calibre.
Having paid £3000 we did not expect to have to spend several hours correcting what we consider shoddy workmanship. We feel that we should have received some compensation for this and consequently we have reduced our assessment of your company to one star.
We certainly will be advising anyone we know not to deal with your company in view of your totally inadequate service you provide
Product reviews
Tara
Plumbs
3 years ago
Thank you for taking the time to provide us with your experience.
The whole process has been efficient from starting the process off to receiving furniture back completely refurbished and reupholstered. The sub contracted upholsterers were local to our town, they...
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Tara
Plumbs
3 years ago
Thank you for your review. We're really pleased to hear how delighted you have been with the whole process, and the service received.
Product reviews
Tara
Plumbs
3 years ago
Thank you for the 5 star product rating. Your feedback is important and has been passed onto the Accounts Team, for future reference.
Date of purchase: 17/05/2023
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MP
Mr Pearse
Feefo Verified
Hinckley, Leicesrershire
3 years ago
What Mr Pearse said about Plumbs:
Your staff were extremely courteous, friendly, knowledgeable and professional and gave us an excellent service.
Tara
Plumbs
3 years ago
Thank you for your review. It's lovely to hear that our Team, has been extremely courteous and that you are pleased with the service received.
Product reviews
Tara
Plumbs
3 years ago
It's great to hear that your happy with your Loose covers.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.