Wouldn't readily give us a refund, quotimng t&c to us. Took three letters of refusal to us before giving us our refund.
Plumbs
Plumbs
13 years ago
Thank you for taking the time to give your feedback. Firstly we would like to apologise for problems that you had throughout your order. With regards to the fit, it is sometimes necessary to make adjustments as the covers are made to be as close fitting as possible. Although it can cause some delay it means that you get the look you desire. We can see from looking into your order that you have been given a full refund. Once again we are very sorry for the inconvenience caused.
Customer Services Team
Product reviews
Date of purchase: 08/05/2013
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Trusted Customer
13 years ago
The service was excellent, friendly, helpful and professional.
The Plumb's representative was a very nice gentleman who took every effort to ensure all the fittings were correct. We were very pleased with the service.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.